13967 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Backgammon, Yatzy, and more!
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
I'm having a problem with the analysis board for on-line chess. It opens when I click "Analysis" and I get my preferred brown squared board. When I make a new move on it, however, it's replaced by a green squared board (still of my game) and I've been logged off! I can do my analysis but then have to log back on again. It used to work fine and I haven't changed any of my settings. Anybody else experienced this? Help please.
I use the Game Editor a lot on this site (it's linked to the Analysis Board) & I've noticed it displays a green board when I'm logged off but the brown one when I'm logged in - just one of the many quirks of this site !
But your main problem is that you are being logged off the site automatically & it's the second case of this I've come across in the last hour, although it's never happened to me.
Worth checking to make sure your browser & Java are updated to the latest versions. You might also re-post this on the help & support forum - you'll probably get more of a response than here ...
But if you want, you can always report it directly to the staff...
Good luck with that.
Thanks for your help, Stephen. That other case you mentioned was me also, so I think I'm the only one who seems to be having this trouble! Given this, it appears the problem is at my end, as you imply it might be. I'm now trying another browser (Firefox), although Safari worked without a hitch for about six months!
Good idea about switching browsers - Chrome & Firefox are recommended for this site but Safari has always caused some problems here from what I've read.
Google Chrome has been trouble-free for me since joining Chess.com so that might be good for you too but the usual advice from the support staff is to ensure all of your software (browsers & Java etc.) is fully up to date with the latest versions.
If you decide you need it, the link to Help & Support is at the bottom of each page (most people never look that far down so don't know how to report problems) - you'd think the designers would make it a little more prominent !Anybody would think they didn't want us reporting problems - anyway, good luck with that
by incorrectname 5 minutes ago
Using Real Name..
by Whip_Kitten 5 minutes ago
London system scrubs
by DrSpudnik 7 minutes ago
Great Players - Who played who?
by Lasker1900 13 minutes ago
by Milliern 14 minutes ago
Am I a fool for not playing 1. e4
by Bramblyspam 16 minutes ago
The most interesting sicilian dragon game was played here on chess.com!
by HahXianMing 16 minutes ago
Top-notch IDIOT offers FREE lessons!!!
by incorrectname 16 minutes ago
2826-4000 Worst Things To Do While Playing Chess
by egoole 20 minutes ago
Best French Defence Books
by schack_2 27 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2016 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!