Customer Service Needs Lots of Work...

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MojonCafe

Someone Help with this Please!!!!


Chess.com

Support

Hello Gustavo. You can mail in the check to "Chess.com, PO Box 60400, Palo Alto, CA 94306 United States" including a note with what the payment is for. 

50 kid, 1 year membership for $475. 

Payment made out to Chess.com. Thank you for your support!

Matt - Chess.com Member Support

Have you enjoyed my support? Show me YOUR support by becoming a premium member! Click here: http://www.chess.com/membership.html?c=supportmatt to join for just a few pennies a day. (When you sign up using that link it shows the boss that I’m doing a great job and helps me get bonuses :) Thanks!)



Message History


NoisyGame (Member) 13 Mar 2013 08:03 PM
I will need an invoice to show that this will be for 50 gold memberships,
along with a method to use for the school to provide the funds. i.e.
purchase order or check.
Thx,
Gustavo 

 

(several emails exchanged to work out the details of this transaction. -- removed to protect  your identity as personal information was included)

 

 

TetsuoShima

but to be fair, Matt helped me a lot im not kidding ;)

TetsuoShima

no really he was competent in helping me with the payment method once.

Amelia

@ OP - What suggestions do you have to improve customer service?