2019 and I'm having the same problem with lag!! I'm losing in 1+0 to terrible players because I have to pre-move EVERY SINGLE MOVE and I still lose on time!!!! WORTHLESS!!! Other free chess websites, you know which, don't have this problem. Chess.com is virtually unplayable in fast time controls.
Lag in bullet games
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Bullet is unplayable I lose games on time while my opponent still has 53s left on the clock. I'm moving instantly or using premove but I lose 1 or 2 seconds every turn 30 moves into the game = loss. I am rated 500 bullet. My OTB rating is 125 ECF or roughly 1600. Blitz 1400. Rapid 1450 standard 1600. Bullet 500!!