losing by disconnect in WINNING position

I started a 15/10 game cause my comp sucks

I am about to go up a full queen for nothing.  Comp disconnects and I lose because I didn't get back in 3 mins or whatever.....If I have 15 mins on my clock and am completely winning i should not be forfeited....SO FRUSTRATING.  Can we make something where we don't lose by disconnect if we are up more than 3 points on comp eval or something of that nature?

I agree this issue should be looked at more closely. If you have time on your clock and no history of disconnecting in losing positions until timeout, your clock should run and give you time to reconnect.

I also agree with you, guys. I encountered this issue myself (due to bad connection in the subway) and lost a lot of matches; the site even begun to warn me not to do it on purpose or they'll restrict me :))

So I give it a thought: if one plays a 15/10 live match, one can expect for the match to last more than half an hour, doesn't it? In case both players play down to their last seconds, not to count the increment time.

The stuff said this is to prevent the situation in which a sour loser would disconnect and leave the honest player hanging. But I believe most of us encountered that sour loser that doesn't disconnect and just stops moving letting you wait for more than half of the match. Thus, their feature is worthless.

I think we should get together and push on them to remove this feature from their next deploy.

I lost a good 60-70 points off my blitz rating the last couple days due to disconnect and it's really pissin me off. The app was acting up a couple weeks ago causing me to go from near 1400 to 1140ish. Got that problem fixed, got back to 1370 and now issues again. It's BS. I'm about to just quit playing blitz here.

I agree this feature is rubbish; please go to https://support.chess.com/customer/portal/emails/new and raise tickets to have it removed.

The more tickets we raise, the sooner they'll remove it.

Rules are like chess moves :p

It's not enough to think of why they might be good. You  have to think of their negative points.

If you can win (or draw) by disconnecting when ahead, how do you imagine this could be abused?

Very simple to answer, and why this will never be implemented. 

Reading is like chess moves...Some see what the move was...but, most don't understand what it meant.

PLEASE before hitting the sarcasmic meter ry to understand what a post is saying before you respond

  I usually play g/10 and the other player isn't usually forfeited until the whole time is nearly up. I think this is a bigger problem.

I agree with you erikido23, you dont connect in 3 minutes when winning and you are forfeited even if you have 10 minutes left, but if you dont move and let the time run out (10 minutes) in a lost position, nothing happens. Sounds like a contradiction to me.

The guys are working in making chess.com much better in V3. Hopefully this will be solved.

They're not going to get rid of the auto resign feature. I understand why they have it in place. They just need to improve the quality of live chess here. I can't speak for others but in my case it has absolutely nothing to do with my signal. Every site I go on works fine except here. I can play on lichess for hours and not lose a single game due to technical difficulties. I'm not playing live games here anymore it's a waste of time.

hidrargir wrote:

I agree this feature is rubbish; please go to https://support.chess.com/customer/portal/emails/new and raise tickets to have it removed.

The more tickets we raise, the sooner they'll remove it.

I agree with this!  My computer is not that good, and often is slow and/or disconnecting.  I was going to mate an opponent once on a bullet game, and then the page froze.  I lost on game abandon.

WTF? If one disconnects, the timer should continue to run as usual and in the end that person will lose, even if it has an advantage. Just like online games. You do disconnect there, don't you? But the timer counts down.

I'm just saying that when I play a live match, I assume twice the time for the overall lenght of the match, mine and my opponent's. I don't think this forfeit by disconnect feature is helping anyone.

Hmm, I see how you were vague and you might have meant something more reasonable. If you dislike misunderstandings then it's better to be explicit with your ideas.

If you meant to say instead of instant forfeit it would be better to allow some time to reconnect before a forced forfeit then that's a reasonable idea. In contrast:

"we don't lose by disconnect if we are up more than 3 points on comp eval"

is a bad idea.

As a very simple example. Lets say your opponent blunders and now an engine thinks you're ahead by 5 points... but you only have 30 seconds left and it's not clear to any human player if either side is easily winning. With your idea, a player can disconnect to avoid a loss.

So the role of time and the unreliability of eval are two issues. A third is supplying the computing power necessary to monitor all games. 

If the clock runs as if nothing happened (i.e. if you get your full time to reconnect) then people who disconnect on purpose to cause grief will be able to cause a lot more grief.

So actually it helps everyone.

But is is still a contradicion as I pointed before. If you want to make your opponent wait, then dont disconect and he'll have to wait. And if you get disconnected by accident, it doesnt help (doesnt matter if you have 30 minutes left, you only have 3 to reconnect).

@0110001101101000:
But people who disconnect on purpose can simply stop moving, without disconnecting. Then they cause that grief you mentioned.

And what about those who are winning and due to bad connection lose by forfeit? Like our friend Erik? If one is a couple of moves away from winning and get disconnected due to their carrier lack of coverage and lose the game?

Does this seem fair to you? It seems to me that you are either a very bored, a very bad or a very not-so-bright man if you keep saying that this feature is helpful.

Later edit:

I took a look at your profile: your account is pretty new but your behaviour shows that you're acquainted with the site; this is not your first account with chess.com, is it? Why don't you share with everyone here what happened to the previous account?

Correct. I've been around for maybe 6 years by now.

I get aggravated with how much time I spend on chess.com, so I eventually delete my account which helps me stay away for some time. Then of course I make another one and the cycle repeats.

I've had maybe 6 or 7 accounts by now.
 

If there were a way to automatically give people a win when their position was easily winning, and they had the skill and time on their clock to do it, but they couldn't play the moves because of a disconnection, then that would be ideal.

But I don't see how to do this without opening the door to a lot of abuse.

That's a good point. Maybe they'll include something like that in the future.

On ICC they have the no escape option (disconnect is automatic forfeit). So maybe chess.com could even make it optional.

How about like letting people reconnect in the alotted time they have on their clock?  Quite the complex solution :/

I do agree that it is a bad situation

I have also lost a reasonable amount of rating points due to my bad connection and slow computer

I was trying to find out a way to report it to chess.com but no

anyone have an idea????