it happened to me too a few nights ago. In the middle of a blitz game. Suddenly it said it was aborted and i was playing unfair. I only take a few seconds to move. Didn't understand why it happened.
Unfair play
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Looks like everyone has to build up a massive base of superfluous friends to bypass the five minute wait. The Facebook generation should be fine with this.
If anyone falls afoul of the Fair Play Policy, even if it is due to buggy programming, while you wait for a fix join these folks. Make friends, rehabilitate your account.
http://www.chess.com/groups/home/fair-play-transgressor-rehabilitation-centre
If you did not violate anything here http://support.chess.com/Knowledgebase/Article/View/171/0/fair-play-policy then http://support.chess.com/Tickets/Submit "Technical Support & Bug Reports"
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I was a bit surprised, after playing 2 games, the 1st I won, the 2nd the opponent resigned, and when trying to play a 3rd I was told I had to wait 5 mins as i had broken the fair play policy and had been aborting games and time wasting etc. I had done nothing of the sort, bug in the system I suppose. Anyone else had this??
Mike