Why is chess.com so slow?

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latibes

Unfortunately playing bullet or blitz is impossible on this site. Freezing and lagging is getting worse. Whats happening???? This stops me from upgrading membership, as I won't be getting what I paid for!!!

Martin_Stahl
latibes wrote:

Unfortunately playing bullet or blitz is impossible on this site. Freezing and lagging is getting worse. Whats happening???? This stops me from upgrading membership, as I won't be getting what I paid for!!!

 

Well, it very well could be the ads causing some, if not most of the lag you are seeing. If you do the things in the link above and the following, it can minimize issues.

 

https://support.chess.com/article/873-how-can-i-improve-my-live-chess-connection

gambit-man
QuantumYankee wrote:

I doubt chess.com is slow your computer is probably slow you might want to get a new one if you can afford it.  
Otherwise, you might try a different browser
Also try this https://support.google.com/websearch/answer/6283840?p=speedtest&visit_id=637104839038019875-4043449989&rd=1
To test your internet speed under 40 is good but 35 is pretty average unless you have a nice computer. 

i have a 16T cpu and 100+mbps hardwired...

TheImpressiveBishop
Martin_Stahl wrote:

Other traffic on your connection can cause issues. When other members of my household are streaming, I can have lag.

Which makes no sense, really.  We're talking about experiencing lag or freezing while transmitting chess moves between two players, not playing team PvP Call of Duty. 

latibes

On another major chess site I have no lag issues whatsoever!

Martin_Stahl
TheImpressiveBishop wrote:
Martin_Stahl wrote:

Other traffic on your connection can cause issues. When other members of my household are streaming, I can have lag.

Which makes no sense, really.  We're talking about experiencing lag or freezing while transmitting chess moves between two players, not playing team PvP Call of Duty. 

 

The lag isn't due to the website, at least not always, but the competiting demands of the traffic. In any network, the will be dropped packets and the need to resend/request data. The more simultaneous connections there are on a device, the router/modem, the more likely there will be some drops, especially with consumer grade equipment. Added to that, lag can be introduced at any hop along the path from your client to the site's servers.

 

The more data and discreet connections, the higher the chance of issues. Chess is essentially real-time communication, and while there is some built in lag compensation, if there is too much lag, it will impact things.

Martin_Stahl
latibes wrote:

On another major chess site I have no lag issues whatsoever!

 

Apples and oranges. Servers are most likely located in different parts of the world, the other site might not have ad traffic, and the path to the two sites only share a small portion of the route.

 

If your lag is being caused by one or more hops the traffic takes, or the extra ad traffic, then you can have lag on on site and not another.

latibes

My rating dropped from high 1800s to 1700 due to bad lag. Was OK least week but has been real bad recently. Not sure what has changed?

Martin_Stahl
latibes wrote:

My rating dropped from high 1800s to 1700 due to bad lag. Was OK least week but has been real bad recently. Not sure what has changed?

 

Are you using Firefox? I've seen other topics where it appears some ads might be causing some memory leaks in that browser.

latibes

Safari and Chrome on a fast MacBook Pro and Imac

chess202lv

Back to normal for me too. Obviously a problem at chess.com's end

ndrw

Not back to normal... In the last few days, the daily puzzles are unusably slow and jumpy. And they also seem to suck a lot of data from my connection, according to my monitors. Why should a board game require that much data sent to it? What is it actually downloading from my computer? This looks quite a bit shady, if you ask me.

The daily puzzles weren't broken yet, so of course they had to "fix" them.

omatamix
QuantumYankee wrote:

I doubt chess.com is slow your computer is probably slow you might want to get a new one if you can afford it.  
Otherwise, you might try a different browser
Also try this https://support.google.com/websearch/answer/6283840?p=speedtest&visit_id=637104839038019875-4043449989&rd=1
To test your internet speed under 40 is good but 35 is pretty average unless you have a nice computer. 

 

You know nothing about computers. Getting a new computer will not solve your problem. How about clearing your cache and cookies. That helps a little but the speed depends on the code being used to run chess.com. With chess.com being closed source they are limited on knowledge. They are using Symfony Framework (https://symfony.com/). Symfony can be slow if your not using the Framework in the manner it's made to. The fact is that the speed depends on the people coding it.

Martin_Stahl
omatamix wrote:
QuantumYankee wrote:

I doubt chess.com is slow your computer is probably slow you might want to get a new one if you can afford it.  
Otherwise, you might try a different browser
Also try this https://support.google.com/websearch/answer/6283840?p=speedtest&visit_id=637104839038019875-4043449989&rd=1
To test your internet speed under 40 is good but 35 is pretty average unless you have a nice computer. 

 

You know nothing about computers. Getting a new computer will not solve your problem. How about clearing your cache and cookies. That helps a little but the speed depends on the code being used to run chess.com. With chess.com being closed source they are limited on knowledge. They are using Symfony Framework (https://symfony.com/). Symfony can be slow if your not using the Framework in the manner it's made to. The fact is that the speed depends on the people coding it.

 

The overall speed also depends on the connections between the site and the client. Not sure what your comment about it being closed sourced means. Sure, being open source would allow some other programmers find potential bugs and inefficiencies.

 

The site works pretty well for a lot of players, so while there probably are some efficiencies that can be made, there are a lot of things the site can't control.

omatamix
Martin_Stahl wrote:
omatamix wrote:
QuantumYankee wrote:

I doubt chess.com is slow your computer is probably slow you might want to get a new one if you can afford it.  
Otherwise, you might try a different browser
Also try this https://support.google.com/websearch/answer/6283840?p=speedtest&visit_id=637104839038019875-4043449989&rd=1
To test your internet speed under 40 is good but 35 is pretty average unless you have a nice computer. 

 

You know nothing about computers. Getting a new computer will not solve your problem. How about clearing your cache and cookies. That helps a little but the speed depends on the code being used to run chess.com. With chess.com being closed source they are limited on knowledge. They are using Symfony Framework (https://symfony.com/). Symfony can be slow if your not using the Framework in the manner it's made to. The fact is that the speed depends on the people coding it.

 

The overall speed also depends on the connections between the site and the client. Not sure what your comment about it being closed sourced means. Sure, being open source would allow some other programmers find potential bugs and inefficiencies.

 

The site works pretty well for a lot of players, so while there probably are some efficiencies that can be made, there are a lot of things the site can't control.

 

Well, yes open source would be able to quickly find bugs you never knew existed. Their is always a better coder to provide insight and contribute. It's the joy of open source. Also, it is not the site, it is the coders who code it. Trust me, speed can be improved greatly by just updating code. Why do you think Symfony is such a success.

omatamix

@Martin_Stahl

Another example is Lichess (https://lichess.org/). Why do you think their much faster than you guys. Source Code: https://github.com/ornicar/lila.

Martin_Stahl

There can be a lot of reasons, assuming the claim of faster is significant and accurate for any other sites. Lighter overall code-base, no advertisements, different handling of lag in general. While being open source is beneficial for many things, that isn't inherently going to make something faster. Also, bugs exist in open source projects, sometimes for years and years before being found. It isn't the perfect solution.

I'm just a moderator, not a paid for posting here, so I'm not really "you guys"

52yrral

Chess.com still remains the best chess site ever!

ayuuuush

buts it super slow for me and its get annoying sometime

 

omatamix
Martin_Stahl wrote:

There can be a lot of reasons, assuming the claim of faster is significant and accurate for any other sites. Lighter overall code-base, no advertisements, different handling of lag in general. While being open source is beneficial for many things, that isn't inherently going to make something faster. Also, bugs exist in open source projects, sometimes for years and years before being found. It isn't the perfect solution.

I'm just a moderator, not a paid for posting here, so I'm not really "you guys"

 

Well, if you are not a coder and don't understand this stuff please don't act like you do. Yes bugs exist in open-source projects, but looking at the performance and elegant code in open-source projects. It's understandable that open-source is the best route to go when it comes to code quality. I mean look at chess.com's four player chess. There is only one main developer. I am pretty sure if there was 2 identical 4 player chess servers, one open-source and the other closed. It will be clear the open-source server would have better performance. Just admit it, chess.com could do better.