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You Are Wrecking Your Own App

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LTwo
silledad wrote:

@wanmokewan:  Head IOS developer?  My apologies but as an IOS developer, really huge fan of the chess.com "Web Site", huge fan of great responsive native apps and hugely frustrated daily ( who am I kidding 50-17 x daily ) user of the chess.com IOS "App".  I am a little at a loss as to why you gents and ladies have an IOS dev team but insist on putting out a really poor non IOS app ( primarily a  mobile web page presented in an IOS frame ) rather than writing a great native IOS app that is snappy, well played out/thought out.   I understand the economics of trying to leverage what has been built for the web as much as possible but but BUT you guys are big boys now playing on a very grown up stage ( and with grown up resources ).  When are you guys going write ( not re-write as the existing mobile web page/view in a IOS window wrapper is not a mobile app ) a truly great/responsive mobile chess app.   You guys are amongst the leaders in showing how great chess can be online.   I am hoping that "Good Enough are users aren't making too much noise yet" or "No serious competitor has not yet shown up on the horizon with an example of a great mobile app for playing chess  showing how bad ours is and forcing us to update to compete" are not holding you guys back from delivering a great truly mobile app?   What say you lead IOS developer/IOS Dev team...you have to be chomping at the bit to show how a native mobile app would be great for the users and a much needed improved experience for the users.  My god when I open my app I feel like I am in a 60's time warp watching an old train station or airport departure lounge ticker board flipping over the tiles for seconds what slowly updating the information on your chess board mini views to the actual current positions of the boards for each game you have under way.   Whenever the discussion comes up at work for an example of a major web app badly masquerading as an app and providing a truly poor user experience, I alway whip out my phone and show my chess.com iPhone app ( seconded only by the chess.com iPad app .... which is inconsistent to the iPhone app both missing key features the other has that both should have ).   Come on guys I am rooting for you but I need to get you out of my poor examples of mobile web page apps that that deliver sub par experiences and should be a fully functional native app.   

wait, so what is this against?

silledad

@LewisTu It is against the current poor app and a plea for a better one.

VeryAnonymousPatzer
silledad wrote:

@wanmokewan:  Head IOS developer?  My apologies but as an IOS developer, really huge fan of the chess.com "Web Site", huge fan of great responsive native apps and hugely frustrated daily ( who am I kidding 50-17 x daily ) user of the chess.com IOS "App".  I am a little at a loss as to why you gents and ladies have an IOS dev team but insist on putting out a really poor non IOS app ( primarily a  mobile web page presented in an IOS frame ) rather than writing a great native IOS app that is snappy, well played out/thought out.   I understand the economics of trying to leverage what has been built for the web as much as possible but but BUT you guys are big boys now playing on a very grown up stage ( and with grown up resources ).  When are you guys going write ( not re-write as the existing mobile web page/view in a IOS window wrapper is not a mobile app ) a truly great/responsive mobile chess app.   You guys are amongst the leaders in showing how great chess can be online.   I am hoping that "Good Enough are users aren't making too much noise yet" or "No serious competitor has not yet shown up on the horizon with an example of a great mobile app for playing chess  showing how bad ours is and forcing us to update to compete" are not holding you guys back from delivering a great truly mobile app?   What say you lead IOS developer/IOS Dev team...you have to be chomping at the bit to show how a native mobile app would be great for the users and a much needed improved experience for the users.  My god when I open my app I feel like I am in a 60's time warp watching an old train station or airport departure lounge ticker board flipping over the tiles for seconds what slowly updating the information on your chess board mini views to the actual current positions of the boards for each game you have under way.   Whenever the discussion comes up at work for an example of a major web app badly masquerading as an app and providing a truly poor user experience, I alway whip out my phone and show my chess.com iPhone app ( seconded only by the chess.com iPad app .... which is inconsistent to the iPhone app both missing key features the other has that both should have ).   Come on guys I am rooting for you but I need to get you out of my poor examples of mobile web page apps that that deliver sub par experiences and should be a fully functional native app.   

Too many words! wink.png

DiogenesDue
zaeema wrote:

Too many words!

If you can't read 3-4 paragraphs without losing your way, you should really reconsider being a chess player.  Critique content.

silledad

@btickler and @zaeema lol.

 

@chess.com developers.  If you could please reply and give us a clue as to if there are plans for snappy native app improvements ( not a mobile website displayed in an app window ) in the roadmap/on the way that would be great. wink.png

prazium
What do you mean by mobile website implemented in an app? I thought chess.com works pretty well on phones though. I’m actually pretty contented with it
silledad

@prazium I can explain in a direct response to you ( to keep this thread as clean as possible ); but to answer your question it is exactly that, "a mobile website display in a window formatted to fit your smaller screen ... similar to viewing a web page on your iPhone browser only it is a chess.com designed browser instead of Safari or Chrome.  This is not an "app" we are simply interacting with a mobile formatted web page. 

NichtGut

Was this ever fixed? Chess.com app is far from being a website view on the phone.

erik

I'm very confused by this thread. Our iOS and Android apps are 100% native (other than the Daily Tournament screen). Our iOS app has a 4.8 / 5 rating after 42,000 votes. Would you mind letting me know what experience you are having? I'm highly surprised that someone who says they are an iOS developer cannot tell this. https://itunes.apple.com/us/app/chess-play-learn/id329218549?mt=8

NichtGut
erik hat geschrieben:

I'm very confused by this thread. Our iOS and Android apps are 100% native (other than the Daily Tournament screen). Our iOS app has a 4.8 / 5 rating after 42,000 votes. Would you mind letting me know what experience you are having? I'm highly surprised that someone who says they are an iOS developer cannot tell this. https://itunes.apple.com/us/app/chess-play-learn/id329218549?mt=8

erik, put that weapon down!!

erik
NichtGut wrote:
erik hat geschrieben:

I'm very confused by this thread. Our iOS and Android apps are 100% native (other than the Daily Tournament screen). Our iOS app has a 4.8 / 5 rating after 42,000 votes. Would you mind letting me know what experience you are having? I'm highly surprised that someone who says they are an iOS developer cannot tell this. https://itunes.apple.com/us/app/chess-play-learn/id329218549?mt=8

erik, put that weapon down!!

I'm not trying to be rude. I'm just genuinely surprised. It's easy to tell the difference between a native app and a wrapped web-app. 

erik

What? :/ I'm sorry. I honestly didn't mean that to be negative. I was legitimately surprised. My apologies for offending. I'd love to hear from any other iOS devs. Am I wrong, and that it's hard to tell? 

NichtGut
erik hat geschrieben:

What? :/ I'm sorry. I honestly didn't mean that to be negative. I was legitimately surprised. My apologies for offending. I'd love to hear from any other iOS devs. Am I wrong, and that it's hard to tell? 

Dont worry about PR erik. Rule number one to become successful. 

silledad

HI Erik:

     Thanks for personally responding/following up on my inquiry.  I am a fan of the platform, frequent user and when a founder takes the time out to personally follow up on a user inquiry that speaks volumes for the passion/commitment to the platform, business and users so let me first say thanks ( that is quite impressive ).   I received your direct message and will send you a reply with my perspective/observations and in the process/exchange I look forward to us both hopefully coming away a little better informed for the benefit of the platform's IOS mobile offering.   Don't worry about any negative impressions ( I spent years working with Traders sometimes on the trading floor and you can't do that if you have a thin skin wink.png ).   The crux of what I get from your response is the most important thing which is " a chess.com founder who is technical is taking the time out to follow up on a lowly user inquiry"  perceived tone/impressions aside that is the important thing and I look forward to an insightful exchange of information in our DM's.  I will send you a reply later today ( juggling a few IOS projects, meetings ( life ) and 1 to many chess.com games happy.png.

Thanks and Regards

Bryan

silledad

to = too happy.png

 

Toire
silledad wrote:

  I received your direct message and will send you a reply with my perspective/observations and in the process/exchange I look forward to us both hopefully coming away a little better informed for the benefit of the platform's IOS mobile offering.  

Don't forget the rest of us who have been following this Thread; why does it need a private message?

erik
Toire wrote:
silledad wrote:

  I received your direct message and will send you a reply with my perspective/observations and in the process/exchange I look forward to us both hopefully coming away a little better informed for the benefit of the platform's IOS mobile offering.  

Don't forget the rest of us who have been following this Thread; why does it need a private message?

Might get boring. We'll send you the TL;DR

Toire

Thank you, Erik.

TheAdultProdigy

I tried to play some blitz last night. The challenge screen popped up immediately afterward. Is that going to be fixed? I don't see why the whole screen needs to blow up with a challenge and hold things up. The moron I played last night kept challenging me and holding me hostage/delaying my next game. Throw in the massive number of friends I have on chess.com, it can be hard to get to the button to search for a new opponent before the screen lights up with another challenge.

erik
Milliern wrote:

I tried to play some blitz last night. The challenge screen popped up immediately afterward. Is that going to be fixed? I don't see why the whole screen needs to blow up with a challenge and hold things up. The moron I played last night kept challenging me and holding me hostage/delaying my next game. Throw in the massive number of friends I have on chess.com, it can be hard to get to the button to search for a new opponent before the screen lights up with another challenge.

Yeah, it's a fair point. We are working on it.