I won a game on time in a daily chess tournament but the result doesn't appear in the leaderboard. What should I do?
You can write an email to support@chess.com. Be sure to include a link to the tournament and to the game you believe was not posted to the standings.
It looks like you have completed 14 games at this point. How many should it be?
15, they forgot only one game, but I'm still waiting for the second game. It should be two, since my opponent didn't connect the last few days.
Then I'll send an email, thx for answering
It looks like 7 of the 12 "players" in your group just forfeited all their games. However, you appear to have 2 open games from player 7. The individual game links show that those two games have concluded and should be reflected in the score.
I won a game on time in a daily chess tournament but the result doesn't appear in the leaderboard. What should I do?