unable to move

PiercesMom
3 times today, while playing a tournament and winning, I am unable to move my pieces but the clock keeps going. The opponent ends up winning each time. Suggestions?
notmtwain
PiercesMom wrote:
3 times today, while playing a tournament and winning, I am unable to move my pieces but the clock keeps going. The opponent ends up winning each time. Suggestions?

Ios app?

There is a bug. They brought out a new version the other day to fix it.

In the future, you can report bugs by using the Contact Us link in Help on the app.

13chessdog
Happens to me a lot😡
YbeLottin

I have it almost every game.. 

eric0022
PiercesMom wrote:
3 times today, while playing a tournament and winning, I am unable to move my pieces but the clock keeps going. The opponent ends up winning each time. Suggestions?

 

If it's online perhaps you can refresh the page.

Moonwarrior_1

Happened to be the other day luckily I switched to iOS and that seemed to reboot it.