Riepilogo degli aggiornamenti alle Politiche - marzo 2026

We have updated our Terms of Service to reflect the growth of our platform, the introduction of new features, and compliance with evolving global regulations. While we encourage you to review the full text of each policy, we have provided a detailed summary of the key changes below to make it easier to understand what we have changed.

Informativa privacy

To see all of the changes, please read the full Privacy Policy

• We have significantly restructured the document to reduce repetition and improve clarity, including consolidating regional privacy rights into a single section that now covers expanded rights for residents of Colorado, Virginia, Utah, and other U.S. states with active privacy legislation.
• We added a detailed "Notice at Collection" table outlining specific data categories collected based on user activity (e.g., account holders vs. competitive players) and formally recognized the Global Privacy Control (GPC) signal for users who wish to opt out of data sharing where applicable.
• We clarified the limited circumstances where specific identification may be required. The policy now discloses that we may collect data such as Government IDs or Social Security Numbers specifically for verifying the identity of prize winners or complying with tax laws.
• È stato aggiunto un nuovo "Avviso di raccolta di dati identificativi biometrici" per chiarire che, in alcune giurisdizioni, le immagini facciali che raccogliamo durante i processi di verifica dell'identità per eventi competitivi di alto livello sono classificate come dati biometrici e che i dati delle impronte digitali sui documenti di identità forniti per la verifica potrebbero accidentalmente essere visibili.
• We removed legacy references to the "Arcade Version" app.

Contratto utente

To see all of the changes, please read the full User Agreement

• L'ente che amministra l'arbitrato obbligatorio è stato modificato dall'American Arbitration Association (AAA) alla Judicial Arbitration and Mediation Services, Inc. (JAMS) e abbiamo chiarito che per qualsiasi controversia giudiziaria non soggetta ad arbitrato saranno competenti solo i tribunali statali o federali della contea di Salt Lake, nello Utah.
• We have introduced a comprehensive "Mass Arbitration" subsection outlining specific procedures for handling coordinated arbitration demands involving 20 or more similar claims.
• Una nuova sezione vieta esplicitamente l'uso di strumenti automatizzati, bot o sistemi di intelligenza artificiale per accedere, estrarre, effettuare data mining o copiare i contenuti di Chess.com senza la nostra espressa autorizzazione.
• We have expanded the list of prohibited user conduct to include soliciting for harmful content, sharing false or misleading information, submitting abusive or false reports to our support team, and using exploits or bugs to disrupt the service.
• We removed legacy references to the NFT policy for not being applicable anymore.

Norme per la community

To see all of the changes, please read the full Community Policy

• We added a comprehensive new section regulating "Community Events" where we require a formal application for significant events seeking direct Chess.com support and partnership.
• We have clarified the rules regarding sportsmanship, including specific prohibitions against "sandbagging" (artificially lowering one's rating) and explicitly prohibiting "taunting" or insulting opponents.
• È stata aggiunta una nuova sezione riguardo il sistema di segnalazione. Questa include disposizioni per gli utenti dell'UE ai sensi del Digital Services Act (DSA) e vieta esplicitamente l'uso improprio del sistema di segnalazione per scopi falsi o calunniosi.

Politica sul Gioco leale

To see all of the changes, please read the full Fair Play Policy

• To protect the integrity of our events, we have added a provision establishing that users may be held financially liable for damages resulting from Fair Play violations in competitive events or prize competitions.
• We also explicitly reserved the right to pursue civil remedies and report violations to law enforcement where applicable.

Regolamento per gli Eventi competitivi

To see all of the changes, please read the full Competitive Events Policy

• We have added explicit clarification language stating that minors must have written authorization and consent from a parent or legal guardian to participate in competitive events.
• La Liberatoria per l'apparizione è stata aggiornata per modificare la natura dei diritti concessi a Chess.com.
• I partecipanti agli eventi competitivi devono accettare esplicitamente di rispettare tutte le misure di Gioco leale e di non opporsi ai controlli necessari, quali la supervisione audio o video.

Contratto di abbonamento

To see all of the changes, please read the full Subscriber Agreement

• We clarified the scope of the "No Ads" subscription benefit, clarifying that while it removes third-party advertising, it does not preclude the promotion of Chess.com's own products, services, or events.
• We updated payment method references to reflect current app store naming conventions (Apple AppStore, Google Play Store) and updated links regarding third-party refund policies to ensure accuracy.