Does your internet lag?
I am observing cheating/fault in chess.com timer

Maybe it was that it's a game with time increments after each move (some games use things such as 2 second increments or 5 seconds or whatever)

Internet lag / low speed is a reason why many people have low live rating. It is the same with every chess server I know. In particular, internet speed is low in some countries of Latin America and Middle East.
I have not yet seen a chess server where there is some sort of compensation for players who face such problems (addditional time increment ?). Maybe it is technically difficult ?

Please see this article on the Support site for explaining Live chess clocks:
If you believe it to be a different issue please contact support.

Ya - I get this quite often. Today (3 Oct 21:00 GMT+2) it's even worse than before. And my lag indicator is green ("good connection (low lag)".
What happens today is that I'm waiting a long time for my opponent to move, and when he does, my time immediately gets slashed by a minute or two!!! No way I can win any game. (Had this once or twice before as well).
Tried different browsers and CTRL-F5. Problem persists.
Tomorrow it will probably be fine again.
well I would really like for someone to explain to me the clock magic I see here.There is obviously a way to cheat here with the clock. I have never lost a connection when I have a bad position-I have lost hundreds of connections with winning positions

exactly proco.....just had it happen to me....it was clean.....no buffering or board reset........this guy
mab1994
just got back 39 secs in a tight end game where he was low on time.....then i see the other comments on his board as testament to some kind of technique that is used to recover time. When i asked him about it....he admitted it and laughed.....saying "u still won". This is a travesty and needs to be dealt with.....not a laughing matter ....and im afraid too common out here.

Lol. Hard to understand what is sarcasm and what is not.
If you are joking about this, this is a damn funny troll.
If you are serious... Deal with it. Nobody's cheating, check your internet connection. The green bar next to your name doesn't mean much.
My oppinion user "youjustblundered" is use cheat. And I think.. "youjust" and "kay4000" is same player...

You guys realize that the mere fact you lost doesn't necessarily mean your opponent cheated... Right?

i lose so many on time idd be over 2000 but something is way wrong i don't know if its on my end or thecsevers end or a cheat but i only gey 1 1/2 min in a 3 min game unless i change the conection in options to cnd live 2 then i get over 2 mins but its still bad but i win more . so in all in all i have to be twice as fast as everyone eles. i win about hafe of my games i don't get kn9w where with rating but i manage to keep it where it is/ and i'm super fast from it
I was playing with buldermar(1156) 2|1 match and even i had almost 1 minute more time than him but i lose my match by time... so funny. His timer used to be restart before 3-5 seconds in every step and i was highly surprised that how it is possible? either the chess.com timer have fault or he know how to cheat at chess.com. Please do consider my problem because i observe such situation many times before.