kaynight, if you stare at this message for 5 minutes you win. Feel satesfied? Im not on this page to win, Im her to play chess.
Secondly until you read a book about how internet economy works please stop bashing non-paying member. Where do you think all the paying members keep coming from?
Why do you think google, gmail, facebook is free?
This is a persistent issue, a pathetic player with child's mentality disconnects during a game leaving you hanging. And I know sometimes it happens because of an actual connection issue but surely there are ways to distinguish between a random connection issue and persistent disconnections.
A simple colour coding of players on the live game graph for example can give a quick indication which players disconnect often and which ones don't:
green - none to low disconnection issues
amber - some disconnection issues
red - constant disconnection issues
It's a simple idea and can't be particuarly hard to code. It can also work when picking just a random game, players can be paired up by their colour code, greens v greens, ambers v ambers and reds v reds, let all the child-like imbeciles play one another and watch each other disconnect, while all the other people who want to play properly can just get on with it.
Just an idea.