Bug; can't make daily moves.

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harrytipper3

In three of my daily games; the position has reverted to the starting position, and I am unable to make my move. This is one such game. 

mamabear127

https://www.chess.com/game/daily/464265139

https://www.chess.com/game/daily/464265145

https://www.chess.com/game/daily/445779073

 

harrytipper3

 

These are the three games in question. 

mamabear127
harrytipper3 wrote:

You'll also notice that, on @harrytipper3 profile it shows said games as being much further than move 1 ...

Martin_Stahl

It's a known issue impacting some games in Custom position Daily tournaments. Staff are looking into it.

flsc

I have the same problem in one of my games (https://www.chess.com/game/daily/459661025). Can't make a move in the browser and the app shows an empty board.

A fast solution or workaround would be much appreciated since there is nothing I can do but wait and lose on time at some point. sad.png 

Any chance these games can be paused by staff to prevent losses on time until a fix is deployed?

mamabear127
Martin_Stahl wrote:

It's a known issue impacting some games in Custom position Daily tournaments. Staff are looking into it.

How long will it take since time is running out? 

Martin_Stahl

I'm not sure, just know staff are working on it.

blackfirestorm

Martin, George now only has 3 days of vacation left and the games are going to time out if a fix isn't done soon. It's not fair that he's had to waste multiple days of his vacation and time out in these games cuz staff can't fix this bug

Timaoheho

Ok

mamabear127

Martin. This is nearly 5 days now and he's got 34 hours of vacation remaining. If these games time out and it's still not fixed you can absolutely guarantee that I'll be waging war against chess.com 

Winawer99

This has also happened in Black Knights Tango where the final game of the round is affected. It is a dead game so far as the outcome of the tourney, but be nice if the game could be completed and the next round started. Black Knights' Tango - Chess.com

 

harrytipper3

All my games in thematic tournaments now have this bug. 

flsc

Yeah, pretty much the same for me: 7 out of my 8 games in a thematic tournament are now affected.

I have activated "vacation mode" a few days ago and still have several weeks of vacation time left, but still very annoying since it also pauses all other "vacation-allowed" regular games.

Any news if/when a fix can be expected?

Winawer99

 It does seem to be spreading. Hopefully this is a result of efforts to solve the bug, so a step backwards which will get us going in the long term.  Harry and I have agreed a draw, as the game was in the early stages but I don't really want to do this across every tournament. And its been a lot of effort put into tournaments that will probably now have an artificial outcome.

newbie4711

It seems to work in the app.

Winawer99

I can't reply on computer to a couple of moves that have just been received so the situation is patchy.

 

barneywobba

63rd Chess.com Thematic Tournament (Slav Defense - Under 1000)



https://www.chess.com/game/daily/479412937


https://www.chess.com/game/daily/479412959

 

Bugged
Bugged

 

Ravi28750
newbie4711 wrote:

It seems to work in the app.

Thanks. Yes games are fine in app. 

Reinlynx

thematics are falling, 960 - ok