Censorship

 appeciate the humor...

If this is run like a true company I do not think im asking too much.

I am a customer, I expect some common curtesy from the company I am paying for a service.  Even if I may have been wrong... I have yet to be informed that I was wrong.  From what I have read, rules posted by a staff member, I was not.

I can't say you won't get an official answer but as others have posted the part about notification say they may notify, not that they will.

If they posted a message to every person when they delete a topic it would increase the workload. It would be considered good customer service but may not be something they consider cost/time effective (based on the amount that gets deleted).

yeah the grumpy cat

Dog eats cat; not much of a story

Cat eats dog; THAT'S a headline!!!

Don't get yourself into the news today doggie.

People here seem to have too much time on their hands.

sorry, but that sounds like an poor excuse. 

if that is truly how the staff is handling things... the "system" is both sad and needs to be re-evaluated.

if you have time to read, understand, and decide... before hitting that delete button... it only takes a fraction of that time to inform/communicate with the customer.

just like the moderators try to prevent issues... this is part of it. 

in addition, I asked why?

not only did they hit the delete key without some communication, or follow up... they are ignoring a customer request as well.

that is more than just the "overworked" excuse.

Gotta agree with Kenardi here.

Also, how does a head moderator or super moderator (not sure how they are being called on this site) control the normal moderators work within the guidelines set by the site owner ?

If the thread is just deleted and there is no communication or documentation of the reasons anywhere, does this mean mods can do whatever they want to for whatever reason they may or may not have ?

That doesn't strike me as a particular professional way of handling things...

Care to check into that thread and comment now?

@Martin_Stahl

I should add, thanks for the insight based on past observations.

Just giving my thought process on it. Isn't really a huge deal to me either way. I just understand that what you may see as a simple request may not be so simple when multiplied by potentially hundreds of occurances.

Is it that bad? I don't know as I'm not privy to it but there is a ton of content and from what I can tell, a limited number of people moderating it. Based on some other forum posts I've seen, even direct support tickets aren't getting tons of attention (or take a long time to adress).

As I said, from a customer service standpoint, yeah, it would be great if a mod or staff member would clarify that it was deleted because discussions of cheating, potential cheating, cheating methodology isn't really allowed in the forums. But based on past similar forums that have been deleted, I'm pretty confident that is why and you may not get any better answer than that.

    Intel has intercepted a message that was enroute to the deletion Dept;                                      Threads to be deleted by end of the week;                                                                                  1) Unfair Moderators                                                                                                            2) Uptight Staff                                                                                                                    3) Censorship                                                                                       The deletion dept works on commission

Food for thought indeed, if chess dot com were a government or a church. It isn't. This is a moderated forum on a for-profit website.

we all have to answer to someone... wether it be constituents, god, or the customer.

can't have a profit if you tick off all the customers.

  "can't have a profit if you tick off all the customers". Not all of them, just some of them.

Sure, but on a for-profit site, that's up to the profit-makers, no? Even so: It's fine to opinionate -- maybe it will influence the profiteers.

true, but it adds up... and will have a lasting affect.  chess sites cannot get away with the same as cable companies... chess is a "small" community for the most part.

there is competition here.

+1

Lion eats dog: Kill the LION!

Dog eats Lion: Give that dog a medal!

It is not me that should be watching their back!

looking back on this thread, I now think this is the best bit of advice that was given to me.

Thanks rubbel.

sorted.