Alright, I've been muted before, but many of the reasons weren't my fault. I'm not going into that right now.
Apparently, I've been 'trash talking' during games. I turn off the setting to chat in live games! Why would I be doing that? Even after games, I send a good game trophy/award or say GG in messages. I don't understand how the system found this, or if there is some person who wants me to get banned from cc.
Chesscom said this:
We have received reports of verbal harassment or abuse from several of your recent opponents.
Footnote: Not being on topic here, but a couple months ago I also received a sandbagging strike. I tried contacting support but they didn't remove the strike.
What happens now?
Gaby
Edit:
Here is a screenshot of my privacy settings for proof that I don't use chat in daily and live games:
I believe that message is a generic message and can be from chat abuse or being reported on your profile, for other content areas.
If you got such message from chess.com, you should write in support that you don't talk in chat during the games and ask them what you wrote bad if they notice that