New Chess Servers

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Powerdome

Just wondering when the new servers went into action. I have been trying to get a better connection as I doubt my play has degraded so much that my rating has dropped from 1700 bullet to 1200. The AI help is pretty much well, not helpful! The lag and disconnection issue I have had in the past few months is ridiculous. Its only this site. Other streaming sites, games no problem as my speed test is great as is my ping test. Help!

Martin_Stahl
Powerdome wrote:

Just wondering when the new servers went into action. I have been trying to get a better connection as I doubt my play has degraded so much that my rating has dropped from 1700 bullet to 1200. The AI help is pretty much well, not helpful! The lag and disconnection issue I have had in the past few months is ridiculous. Its only this site. Other streaming sites, games no problem as my speed test is great as is my ping test. Help!

There have been a lot of games running on the distributed servers for quite a while but the remainder, other than tournaments, have been in place since March of this year.

https://www.chess.com/news/view/chesscom-gameplay-now-faster-with-servers-across-world

For connection related issues you might check out the following articles.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Powerdome

Thanks Martin, I have tried some of those tips but it seems site specific for some reason. Its just frustrating when you play bullet and lose due to these issues!