technical problem after new banner

Sort:
shmerdoc

Hello!

since yesterday i cann't play here any more..

there is a new banner on the top of the screen, wich push down all other information. the mouse can't "find" the way to the chess tools any more.. am I alone??

what to do ?? I try explorer and chrome it dosen't work in both programs.

 

thanks

Yossi

Rsava

shmerdoc - Could you post a screenshot of what your screen looks like?

It really helps in finding where the issue is.

shmerdoc

thanks a lot ..

I think that the black bunner on the top of the screen make me imposssible to play with the mouse

shmerdoc

Rsava

shmerdoc - take a look at this thread here:

http://www.chess.com/forum/view/help-support/i-cant-play-live-chess-because-of-a-bug?lc=1#last_comment

Looks like the same issue you are having.