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THE SITUATION REGARDING MESSAGES SENT TO THIS SITE.

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Martin_Stahl
Martin_Stahl
Moderator
Jun 27, 2022
0
#21
RonaldJosephCote wrote:

    If you purchased with Pay-Pal.....  their filter doesn't know the difference between a 1-time purchase,  and a recurring annual subscription. The date creeps up on you. If you have insufficient funds,....my bank hits me with an overdraft fee. I've done it with Drum Channel.com

 

Gifts are always one-time and do not automatically renew.

ABC_of_EVERYTHING
ABC_of_EVERYTHING
Jun 27, 2022
0
#22

My experience with customer service is that sometime they reply like reopening my account but other time they never reply like once i praise a website(not lichess) saying that there analysis is better than chess.com.

I think this situation of not replying is rampant even on Facebook and Instagram. Infact out of 10 messages i sent i get reply on only one messages.And that's actually between who studied in institution together.  There is something sexy that they want to enjoy themselves  without sharing it to others. 

Woollensock2
Woollensock2
Jun 28, 2022
0
#23
I used the contact form , which shows a list of seven categories to choose from. Billing & Membership was not on that list, which it should have been . I had to search further to find it . I would like to know why Billing & Membership was not on that list of seven categories. It shouldn’t have been necessary for me to search further .
Martin_Stahl
Martin_Stahl
Moderator
Jun 28, 2022
0
#24
Woollensock2 wrote:
I used the contact form , which shows a list of seven categories to choose from. Billing & Membership was not on that list, which it should have been . I had to search further to find it . I would like to know why Billing & Membership was not on that list of seven categories. It shouldn’t have been necessary for me to search further .

 

Billing and Membership should show there if you have the right URL. 

 

That said, check your email if you haven't. Staff say they have contacted you.

justbefair
justbefair
Moderator
Jun 28, 2022
0
#25
ABC_of_EVERYTHING wrote:

My experience with customer service is that sometime they reply like reopening my account but other time they never reply like once i praise a website(not lichess) saying that there analysis is better than chess.com.

I think this situation of not replying is rampant even on Facebook and Instagram. Infact out of 10 messages i sent i get reply on only one messages.And that's actually between who studied in institution together.  There is something sexy that they want to enjoy themselves  without sharing it to others. 

I think they focus on the things they can do something about, like opening and closing accounts, fixing billing problems and so on.    

Comments about them having something sexy they won't share is exactly the kind of thing they don't know how to reply to, so they don't.

ABC_of_EVERYTHING
ABC_of_EVERYTHING
Jun 28, 2022
0
#26
justbefair wrote:
ABC_of_EVERYTHING wrote:

My experience with customer service is that sometime they reply like reopening my account but other time they never reply like once i praise a website(not lichess) saying that there analysis is better than chess.com.

I think this situation of not replying is rampant even on Facebook and Instagram. Infact out of 10 messages i sent i get reply on only one messages.And that's actually between who studied in institution together.  There is something sexy that they want to enjoy themselves  without sharing it to others. 

I think they focus on the things they can do something about, like opening and closing accounts, fixing billing problems and so on.    

Comments about them having something sexy they won't share is exactly the kind of thing they don't know how to reply to, so they don't.

I think you got offended. 

ABC_of_EVERYTHING
ABC_of_EVERYTHING
Jun 28, 2022
0
#27

@justbefair, i think you misunderstood my last paragraph. My last sentence in my last paragraph is no way related to any sentence in both the paragraph. Also it does not not come at face value.

 

 

Woollensock2
Woollensock2
Jun 28, 2022
0
#28
Woolly’s happy to say that staff have contacted me, and my problem is now being looked into !
Woollensock2
Woollensock2
Jun 28, 2022
0
#29
Also I would like to give a big thank you to Martin , for his help in this situation ! ………THANK YOU MARTIN !