This is really unfair! Move did not reach the server and then I lose the game due to abandonment??

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flipperjk

Chess.com seriously what the hell is going on here? I have 1:44 left on myclock and it's my opponents turn. I'm ahead on time, and I'm waiting for him to make his move. His clock runs out he makes no move. I should win right? No, right after it says I lost the game due to abandonment. I saw the my opponent's clock run out and he made no move. I was waiting for him to make his move! And I lose due to abandonment. What am I supposed to do here?  I've posted a screenshot above. It shows apparently that the game disappears from Live that's why there is no clock. 

Here is another screenshot which I took from my played games. Clearly it shows me ahead on time

You can see I'm clearly ahead on time. The move never got to me!! So how can I abandon the game? This is the third time this has happened now.

flipperjk

This is really ridiculous.

flipperjk

It just happened again.. Was waiting for my opponent to make a move while his clock was running and then suddenly I lost due to abandonment. I've lost about 40 ratings points in Blitz. 

I should seriously consider quitting Chess.com. This is a waste of my time. 

KovenFan

Something similar happened to me a while back. It was a 30|0 tournament, I played my first move and waited more than 10 minutes for my opponent to make his. After waiting I decided to quickly switch over to another app to check some messages only to come back and see we had drawn by agreement.

 

If I had lost by abandonment that might have made a bit of sense but to see we had drawn by agreement?? That's just crazy.

Martin_Stahl
flipperjk wrote:

 

 

Chess.com seriously what the hell is going on here? I have 1:44 left on myclock and it's my opponents turn. I'm ahead on time, and I'm waiting for him to make his move. His clock runs out he makes no move. I should win right? No, right after it says I lost the game due to abandonment. I saw the my opponent's clock run out and he made no move. I was waiting for him to make his move! And I lose due to abandonment. What am I supposed to do here?  I've posted a screenshot above. It shows apparently that the game disappears from Live that's why there is no clock. 

Here is another screenshot which I took from my played games. Clearly it shows me ahead on time

You can see I'm clearly ahead on time. The move never got to me!! So how can I abandon the game? This is the third time this has happened now.

 

You got disconnected and then lost by abandonment when it didn't reconnect in time.

 

https://support.chess.com/article/338-how-does-game-abandonment-work

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues