Age restrictions should be enforced by chess.com
There's an option to turn off the chat unless you specifically turn it on. It will tell you that the other player sent a message but you won't see it unless you choose to. It was set to this by default for me, so I'm not sure where to find it, but I'm pretty sure it exists.
This website actually has good moderation as well (for the most part), so those guys may very well be gone in a flash.
How old was this student? chess.com doesn't allow accounts from anyone under age 13, unless they have filled out a parental consent form. Chat can also be disabled, but even if the student is old enough to be here, chess.com never allows "negative and abusive language in the chat" and you can (and should) report anyone who does that.
How to report someone on chess.com https://support.chess.com/article/209-how-do-i-report-someone or https://www.chess.com/forum/view/general/how-to-contact-support-1
That is the nature of internet on any platform. Kids should be taught to a) behave on the internet and b) not to take things too seriously because people online are ruthless. Some are more sensitive than others.
One of my school students recently shared a troubling experience on chess.com. He joined the platform to improve his skills, excited to engage with other players and learn from the community. Unfortunately, what should have been a positive learning experience quickly turned sour.
While playing against other users, he faced several who resorted to using negative and abusive language in the chat. He was called names, mocked for his moves, and even received offensive messages in the forums. As his teacher, it was heartbreaking to hear how this affected him, he began to doubt himself and felt discouraged from continuing to play online.
This experience made me realize how vulnerable young players are on open platforms without proper safeguards. Age restrictions on forums and in game chat could prevent such incidents by limiting access to more mature discussions and ensuring that young users are shielded from toxic behavior.
Chess is supposed to be a game that builds confidence, critical thinking, and patience. For young players, especially those just starting out, a safe and respectful environment is essential to foster growth and maintain their interest in the game. Implementing age restrictions would go a long way in ensuring that chess.com remains a welcoming place for everyone.
Turn off chat?
its banter. he should just ignore it, its not that deep. Im a kid and it happens to me all the time, and i just ignore and then report it once the game has finished
So, basically, one of my friends experienced the same thing. She had won against a player, and that player kept requesting a rematch. She, however didn't want to do it, that player kept commenting that she was a scaredy cat and that she is a coward for not accepting. She reported him and after a few days, he was promptly banned. Please consider this solution and wishing the best from your student.
He shouldn't find them and focus on the game and have a fun time doing it.Now chess.com doesn't allow people to type abusive language
oh noo, she got called a scaredy cat, thats horrific. what a meanie pants
I agree maybe that was an overreaction for reporting them but the guy was just being a bad sport, it's still not that deep
Should I call you a scaredy cat from now onwards?
i agree there is a lot of abuse of the block function, there should be a good reason. and a lot of reports about silly things.
Hello Teacher. As a young and maturing student of a coach I respect you standing out for your student, because many teachers are hired just for a cheap buck. I have faced this problem countless times before and I have developed some type of resistance to this trash talk. As a kid however I would often engage in this conversations. I would highly recommend you to make a complain to the official chess.com moderation team or either just considering turning off the chat. I hope the child is able to recover from this past expirence and also I would prefer lichess if this continues, or chess com kid if possible, whatever works for you. Much love.
One of my school students recently shared a troubling experience on chess.com. He joined the platform to improve his skills, excited to engage with other players and learn from the community. Unfortunately, what should have been a positive learning experience quickly turned sour.
While playing against other users, he faced several who resorted to using negative and abusive language in the chat. He was called names, mocked for his moves, and even received offensive messages in the forums. As his teacher, it was heartbreaking to hear how this affected him, he began to doubt himself and felt discouraged from continuing to play online.
This experience made me realize how vulnerable young players are on open platforms without proper safeguards. Age restrictions on forums and in game chat could prevent such incidents by limiting access to more mature discussions and ensuring that young users are shielded from toxic behavior.
Chess is supposed to be a game that builds confidence, critical thinking, and patience. For young players, especially those just starting out, a safe and respectful environment is essential to foster growth and maintain their interest in the game. Implementing age restrictions would go a long way in ensuring that chess.com remains a welcoming place for everyone.