Chess.com freezing

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Avatar of fro-do7

This is the 2nd time I have lost because chess.com just freezes.

It is bad enough that every time I sign in, the page disappears, and I get a message saying "A problem with the web-page ..."

But now this. Can you people not fix this?

Avatar of notmtwain
fro-do7 wrote:

This is the 2nd time I have lost because chess.com just freezes.

It is bad enough that every time I sign in, the page disappears, and I get a message saying "A problem with the web-page ..."

But now this. Can you people not fix this?

Posting here does nothing. They don't even see most forum posts.

The only way to get them to see something is to write an email to support@chess.com .

Avatar of Nino_98

Yet somehow they always spot the foul language or references to other sites

Avatar of notmtwain
Nino_98 wrote:

Yet somehow they always spot the foul language or references to other sites

Yes, I think that is one of the assigned tasks for mods.  Answering complaints is not one of the assigned tasks although very occasionally you will see something addressed by site CEO Erik.

The Development updates also provide a window into developer focus.

https://www.chess.com/blog/News/chess-com-dev-update-november-16th-2017

Avatar of RonaldJosephCote

  If its freezing up and you're page dissapears every time you sign in,   you got a virus.

Avatar of CheckmateGenius
That's so sad! You should get a blanket for it.