I'm going to post my suggestion again here, as it may have been overlooked (like the old spam posts I linked to 
)
I don't know if this has been suggested before, but maybe chess.com should make new members enter a captcha code to make posts. Make them do it until they have a certain number of posts and/or (preferably and) they've been a member for a certain length of time. If we still get lots of spam, at least we'll know it's a human(s) doing it.
New posts about the amount of spam = SPAM
That, I think, is a little uncalled for. People are getting irritated, and customer irritation is far more important than staff irritation. IMO
In my experience, with a site that has members world-wide, the moderators and administrators can become easily over-worked, and are often unappreciated. We were thankful when our members would catch spammers, scammers, bots, and trolls. We had a button on each post which allowed it to be reported to staff.
It is easy enough to zap a post, and ban the offenders. Some of the spam results from spammer getting paid to drop adverts and links into sites. My guess is that the mission statement of this site does not include assisting spammers with their livelihood. ;^)
I agree, and everybody appreciates the work staff does, but it's not necessary to express frustration at ther member's frustration. Many members have posted thoughts on how to solve the problem. Instead of commenting on those positives, all we get is a sarcastic comment about members (very legitimately) expressing their own frustration.
New posts about the amount of spam = SPAM
That, I think, is a little uncalled for. People are getting irritated, and customer irritation is far more important than staff irritation. IMO
Having multiple threads for the same issue is also a problem.
There is no point starting new threads and tirades on the spam problem.
It just creates more noise. The powers that be... I think... are aware of the problem.
We dont get much info from them tbh.
New posts about the amount of spam = SPAM
Bullshyte. That's the complaint of an inept, or impotent, staffer right there. The legitimate, paying customers have a right to voice their concerns about the quality of the product they're getting.
So we're just supposed to silently wade through the nightly spam polution? Here's an idea. Instead of blaming the problem on us, take that time to delete the spam threads. It's a very easy thing to do. Log in, see a spam thread, click on the "delete message" icon and shazam, no more spam thread. Repeat as necessary. Then ban the offending poster and you're on to the next one.
Well, spam is a problem on almost any forum that has free membership. My other forum (not chess-related) does use a CAPTCHA until the new member has 10 posts or replies.
We also are quick to jump on obvious spammers before they clutter up the boards. A forum function we have is being able to see who is online, to readily identify the staff, and to have multiple staff online at any time.
All volunteer. It is a fight, at times. But repeat (human) spammers tend to give up when their posts are deleted promptly and they are banned. Spam-bots are another issue.
JamieDelarosa, maybe you should work with this site.
LOLZ - too new! I am sure there are long-time members here who know the ins and outs of the site, and who are familiar with most of the active members.
Part of being a good moderator is knowing with whom you are interacting. And being respected by the members! I'm a newbie, and just got my first friend invite today. <smiles>
I am here just to improve my long-dormant game and get back onto the loop after being away from the chess community for most of my adult life.
I might even renew my USCF membership. I still remember my number from the 1970s - 1044xxxx
I sort of live out in the boondocks though, so OTB play might be difficult.
If I weren't waiting for my 2nd round games to start in the 3 tournaments I'm in I would ask you for a game. Maybe it would help to get you back into the game. But I'm saving myself............... I want to do well in these 3 tourneys so I'm only going to focus on them. Maybe I can ask another time?
If I weren't waiting for my 2nd round games to start in the 3 tournaments I'm in I would ask you for a game. Maybe it would help to get you back into the game. But I'm saving myself............... I want to do well in these 3 tourneys so I'm only going to focus on them. Maybe I can ask another time?
Thank you! When you have the time, and I become more acclimated with the site, I would enjoy a friendly game. Concentrate on your tournaments first though.
New posts about the amount of spam = SPAM
That, I think, is a little uncalled for. People are getting irritated, and customer irritation is far more important than staff irritation. IMO
Having multiple threads for the same issue is also a problem.
There is no point starting new threads and tirades on the spam problem.
It just creates more noise. The powers that be... I think... are aware of the problem.
We dont get much info from them tbh.
Do the moderators here have the ability to merge like topics? Or splits topic that take off in different directions?
A single topic containing SPAM reports would make your job (and other active moderators jobs) easier. I think you are the only staff member I have seen post in the past few days.
I'd have to say the same thing Jamie. I'm in the middle of 7 games. I'd send you a friend request but I don't know how. If you send it that's fine. To acclimate, I look at member profiles. If they made some nonsense off the wall comment, other things won't make sense also; games, friends, member since, teams, # of threads started, etc.
Block all IPs from India. Problem solved.
They're mostly vegetarian & don't even eat spam!
netzach, now what did that song have to do with this thread? I do like it by the way, that era had some awesome music. But really. Really?
Block all IPs from India. Problem solved.
In my experience, as much spam comes out of mainland China as India.
Block all IPs from India. Problem solved.
In my experience, as much spam comes out of mainland China as India.
Block both of them. Would sharply decrease the cheaters here too.
netzach, now what did that song have to do with this thread? I do like it by the way, that era had some awesome music. But really. Really?
hmm.
Right. Just hoped it might be relevant in obscure fashion? but truthfully it has zero context to the discussion here...
New posts about the amount of spam = SPAM
That, I think, is a little uncalled for. People are getting irritated, and customer irritation is far more important than staff irritation. IMO
In my experience, with a site that has members world-wide, the moderators and administrators can become easily over-worked, and are often unappreciated. We were thankful when our members would catch spammers, scammers, bots, and trolls. We had a button on each post which allowed it to be reported to staff.
It is easy enough to zap a post, and ban the offenders. Some of the spam results from spammer getting paid to drop adverts and links into sites. My guess is that the mission statement of this site does not include assisting spammers with their livelihood. ;^)