Muted In Club?


If you search the member list in the club for the member, is there an unmute option under Action? Are you sure the member isn't site muted?

Have check all you say above and understand the configs well ... as well I did check for site mute and he is not site mute either as we tested that as well. Very strange so the next thing then is I am going to kick out and loop back in ... sad part is I have feeling he will have to earn his way back on to leader board of a few boards in our club that we use ... so we shall see ... Thx.
Hi All,
Any thoughts on this:
One of my students came to me and showed me he is muted in our private club.
I did not mute him, I check the admin logs and nothing in there except my testing mute / unmute today to see how looks on my end but before test there was no mute on.
So the question is how can he be muted in our private club? And again he showed me personally when he tried to send live message in our club it stated "you are muted"
Thoughts? Thank you