Yeah it's happening to me too, it's been happening for about 15 minutes
Server is on anti steroids
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Jan 20, 2021
0
#3
Look on the bright side. We have plenty of time to study that position on the board.
Yup, it keeps going on and off. It's due to the large amount of new people signing up for chess because of the interest caused by The Queen's Gambit on Netflix. Hopefully it won't be for too long (:
ok thx
EscherehcsE wrote:
Look on the bright side. We have plenty of time to study that position on the board.
*when it happens you see a goat playing chess... hmmm*
omg its so annoying
i thought it was internet issues for me but nope-
Jan 20, 2021
0
#9
Happened on my side of the screen too. 502 error message, and a goat.
Jan 20, 2021
0
#11
OK, here's how we fix this problem. Everybody on the site draws straws. The short straw (1 out of every 3) has to log off for 24 hours. We'll do it again every day at noon...
119534 players. 35618 games.
53508 players, 22125 games.
Stat line #1 is Chess.com, stat line #2 shall not be named.
I haven't ever seen an error message on site #2
Also, TQG ended 10/23/20. Are you telling me chess.com couldn't get its act together in three months? It'd also be good to mention that these errors have been increasing much more this year compared to last year, which wouldn't make sense.
FINALLY-
PawnPusher1536 wrote:
119534 players. 35618 games.
53508 players, 22125 games.
Stat line #1 is Chess.com, stat line #2 shall not be named.
I haven't ever seen an error message on site #2
Also, TQG ended 10/23/20. Are you telling me chess.com couldn't get its act together in three months? It'd also be good to mention that these errors have been increasing much more this year compared to last year, which wouldn't make sense.
Yeah, I was just looking for anything that might pass as an explanation.
Maybe it's the pogchamps that's bringing more attention? idk.
seems to work again now
Jan 20, 2021
0
#16
Phiro wrote:
seems to work again now
Well, I'm starting to miss that goat...
Jan 20, 2021
0
#17
EscherehcsE wrote:
Phiro wrote:
seems to work again now
Well, I'm starting to miss that goat...
he was quite tasty
Jan 20, 2021
0
#18
PawnPusher1536 wrote:
...It'd also be good to mention that these errors have been increasing much more this year compared to last year, which wouldn't make sense.
Site continues to grow, with over a million new accounts in a week and that higher load doesn't make sense? 
@erik posted early in the pandemic that the site was on track to experience 10 years of planned growth in around six months.
https://www.chess.com/blog/erik/chess-com-during-this-global-stay-home-moment
The Queen's Gambit bumped that up even more. It takes time to scale systems and staff and with growth not decreasing, that makes thing even trickier.
https://www.chess.com/blog/erik/incredible-second-wave-of-interest-in-chess
So, how doesn't that make sense?
Jan 20, 2021
0
#19
Martin_Stahl wrote:
PawnPusher1536 wrote:
...It'd also be good to mention that these errors have been increasing much more this year compared to last year, which wouldn't make sense.
Site continues to grow, with over a million new accounts in a week and that higher load doesn't make sense?
@erik posted early in the pandemic that the site was on track to experience 10 years of planned growth in around six months.
https://www.chess.com/blog/erik/chess-com-during-this-global-stay-home-moment
The Queen's Gambit bumped that up even more. It takes time to scale systems and staff and with growth not decreasing, that makes thing even trickier.
https://www.chess.com/blog/erik/incredible-second-wave-of-interest-in-chess
So, how doesn't that make sense?
I didn't read the links, but I suspect that compounding the situation is the fear of how to cope with the impending crash of the fad and the COVID. If you gear up staff and equipment to meet the spike in demand, then you have another problem when it all crashes back to normal. Then you'd have to sell off equipment and fire staff. So maybe they're trying to limp along with not too much new investment, hoping that it all peaks soon. I doubt that it's anything that they'd want to talk about, but I suspect it's a real dilemma.
it is so slow and the 502 error is coming every two seconds oh please help me