I do know if you are free, then at least some of the video ads arent supported on Firefox....and yes I have the latest Firefox updates. Sometimes it lags for a minute or so....so dont play blitz if you are on free status...or try another browser.
I was a free member in 2008. Not since.
Yes, I remember Eric mentioning it:
https://www.chess.com/article/view/an-open-letter-to-save-the-internet
(I've updated #20 for anyone experiencing lag).
Ziryab, you may have to educate Milliern