Why would someone find it necessary to insult people they do not even know?
Well, I don't think "necessary" necessarily has any bearing on this case study. Perhaps "ready, willing and able" is the crux of the matter. This, I would narrow down to "able". The "ready" and "willing" are givens.
People are not able to insult someone in person (unless under great duress) because the consequences are potentially high. Things could escalate to the point of someone going to jail (from the assault, broken bar room furniture, etc.).
On the net, the consequences are: nyet.
Like I said, just asking the question, not making any assumptions...
People may insult others for a variety of reasons. Thinking about it some more, maybe they are attention seeking, or maybe they just think it is amusing? Who knows?
I guess people who insult others are no more cohesive or alike than any other random group.