Account Password help!

Sort:
newplayer10101

So, I forgot my password, My email that is linked to this account is no longer valid so I can't retrieve my password. So this pretty much means, if I log out, I won't be able to log in ever again. What am I to do?! 

Thanks..

notmtwain

Set up a new email account somewhere and write down that password.

Write in to support and tell them your problem. Since you are a premium member, they will be able to identify you by asking you questions about how you paid, etc.  They will help you reset your password.

newplayer10101

Gotta love how I see staff answering a question posted a minute before mine, then answering a question posted 2 minutes after mine. Yet I get no replies.

Alright thanks notmtwain, I'll try that, but when I go to the support area, I don't see any place to send an email, Just a bunch of FAQ. Oh well..

...

notmtwain

https://support.chess.com/customer/portal/emails/new 

The contact link for Help and Support is actually under "Help and Support".