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Avatar Issue

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jcncc
jcncc
Apr 1, 2010
0
#1

I uploaded a Avatar I like and it shows up everywhere except Live Chess, whats up with that? Do other players see their own avatars?

jerry2468
jerry2468
Apr 1, 2010
0
#2

I see it everywhere

leightonnicholls
leightonnicholls
Apr 1, 2010
0
#3
Support Center » Frequently Asked Questions » Technical Support » I changed my avatar/image and it did not update!?
 I changed my avatar/image and it did not update!?
Solution

The problem is likely caused because your browser is caching the old image. Try doing a hard refresh with control+F5 on your Chess.com homepage and you should see the update.

If this does not work possibly try closing out the browser and re-opening it or logging out of your Chess.com account and logging back in.

And if none of these solutions work please contact the Member Support department (http://support.chess.com/index.php?_m=tickets&_a=submit) for further assistance.