Bug with Openings Web Pages in website. See if it affects you too?

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flashlight002
Reply to Post if you are also experiencing the below.

My friend tested on his laptop accessing the website and I have tested it accessing website with Chrome for Android on a mobile device, and we both get the same bug happening. The bug is affecting ALL the openings on the openings section of the site , but I here are 3 examples.
Go to Learn > openings
Now click on the first opening: The Sicilian Opening board thunbnail.
The First moves 1e4 c5 is shown on the board.
Now scroll down to the move list below and click a move... I clicked 2.Nf3. As the knight lands on the f3 square on the board above the web page suddenly redirects to the "Explorer" web page and the move Nf3 is now shown as move 1 and the opening shown as the Reti opening!! All wrong!!
Next I tried the Italian game. Again on the Openings web page scroll down to The Italian Opening board thumbnail and click it. The board shows moves 1.e4 e5 2.Nf3 Nc6 3. Bc4
Now scroll down to the move list for Black's 3rd move and click for example 3...Bc5. As the Bishop lands on the c5 square on the board above one is suddenly redirected to the "Explorer" web page with the board showing no moves made at all!!
Next I tried the French Opening. I clicked the French Opening board thumbnail and the web page for the French Opening opens, with the board showing 1.e4 e6. I then scrolled down to the move list for move 2 and clicked 2. d4. The pawn moves to d4 on the board and as it reaches the square d4 one is again redirected to the Explorer web page, showing d4 as the first move on the board and the opening stated as "Queen's Pawn Opening"!
So there is a big problem on the Openings web page and all openings are affected. I tested a few others and the exact same thing is happening.

notmtwain

I hope you used the bug reporting tool in Help.

flashlight002

Hi @notmtwain how you doing happy.png

Yes customer are aware of the issue. We have sent a report to them. I was wondering if others were seeing what we are experiencing. My friend was using Firefox as his browser on his laptop and I tested with Chrome for Android and Firefox for Android. I tested on my iPad Pro today using Safari,  Chrome and Firefox and the same issues as explained in my first post occurred.

ljvankuiken

Now when you click one of the next moves, the board gets reset to beginning of game.

 

flashlight002

@ljvankuiken exactly! Does your board also suddenly change to the "Explorer" board?

flashlight002

@ljvankuiken what web browser are you using? I was convinced it could not just be my friend and myself who were experiencing this big bug, so I started this post to see how many other users are affected.

ljvankuiken
flashlight002 wrote:

@ljvankuiken exactly! Does your board also suddenly change to the "Explorer" board?

Yes, it changes to the Explorer board in the "start position".
I am using Mozilla Firefox.
There are some other oddities happening when accessing Openings via a game archive that I am investigating.

flashlight002
ljvankuiken wrote:
flashlight002 wrote:

@ljvankuiken exactly! Does your board also suddenly change to the "Explorer" board?

Yes, it changes to the Explorer board in the "start position".
I am using Mozilla Firefox.
There are some other oddities happening when accessing Openings via a game archive that I am investigating.

@ljvankuiken have you been in contact with customer support about the problem at all?

ljvankuiken
flashlight002 wrote:

@ljvankuiken have you been in contact with customer support about the problem at all?

No, I have not.