chess wont load up on laptop OR mobile

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dingeAmura

morning folks, has anyone got any tips as to why this is happening? I usually go to chess through FB on my phone

EdoubleU52

Just go to chess.com through your browser. The app doesn't have all the options that their website does and it's just better all around.  To answer your question though, it could be a few things but uninstalling and reinstalling it usually takes care of the problems most of the time.

EdoubleU52

How are you asking if you can't get it to load?

dingeAmura

home page and forum, ! 

only

 

EdoubleU52

That is odd. You could try clearing your cache and cookies in your web browser. Is it loading if you use a different browser like explorer and not chrome for example?

 

emosby1198

Is this not an android app? Because it wouldn't open on my laptop even after trying so many tricks from the internet.

EdoubleU52

If you downloaded a chess.com apk file (which is what androids run), to get it to open on your laptop, you'd have to download a program called bluestacks and then run it through that. That bluestacks program allows for you to run android apps on a windows platform.