FOR ATTENTION OF MODERATORS,URGENT !!!!!!!

Martin_Stahl
Witkrag wrote:

Hey Mods.What's going on re Messaging?

My privacy settings are set that only friends can send and receive messages.

Last night I sent a friend a message.As I got no response I sent them a message

through another channel asking if they had received my (first) message..

The friend replied and said that (the system) WOULDN'T LET THEM VIEW IT and said

that MESSAGES WERE UNAVAILABLE.Please sort it out.Perhaps another Autobot Blip???

 

Only staff can help you there. I don't see a mute or anything that would have prevented your friend from seeing it. 

 

https://support.chess.com/article/346-contact-us

Witkrag

Thank you Martin. Have communicated  via the link and await the result!

Witkrag

Please explain the message I received today explaining that my chess.com membership is ending.

As I understand it the free memberhip which I have is not discontinued.Please explain.

If this is the case are you expecting all free members to upgrade to a paid membership system?

I have clicked the icon "resume my membership".

 

 

52yrral

Witkrag that's the first time I've heard of that one! Please keep us posted. surprise.png

Martin_Stahl
Witkrag wrote:

Please explain the message I received today explaining that my chess.com membership is ending.

As I understand it the free memberhip which I have is not discontinued.Please explain.

If this is the case are you expecting all free members to upgrade to a paid membership system?

I have clicked the icon "resume my membership".

 

 

 

Check your account history. Maybe you had been gifted a short term premium and that expired.

 

edit: that is what it was. You had received a one week premium membership on the 2nd so that just expired.

Witkrag

Thank you Martin.Now been clarified!