game end?

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Avatar of Bright_Heart

I'm playing a game against 'magnusb', he has runout of time, i've been waiting 3 or 4 minutes and the game has still not concluded as my win.  Why is this?

Avatar of Bright_Heart

i've now looked at my games history in another window and it has this game recorded as I lost - what's going on here, is there something wrong with online playing?

Avatar of ilmago

You are referring to a so-called "Live Chess" game you played.

 

In live chess, due to move transmission times due to internet lag, it can happen that the clock is not showing the real time consumed by your opponent until you see his next move (so sometimes his clock shows to be ticking down, while in fact, the move transmission is still being done somewhere in the internet, so his real thinking time does not decrease during that time, of course.)

 

In that game, it says "game abandoned". So did you maybe leave that game before it was declared finished, which automatically is counted as a loss for the player who leaves?

Avatar of Bright_Heart

I don't understand how this happened, as I didn't leave the game at any point - in fact I still have the game open. magnusb time counted down from more than 4 minutes left to 0 without any indication of a move, and I had no indication in my window of a connection interuption

Avatar of ilmago

In that case, I think you might best want to report this to the technical support here, describing in as much detail as possible what happened:

help ->

http://support.chess.com/

-> contact us

-> Live chess issues

 

should be the right place to report it, I assume.

Avatar of Bright_Heart

ok, thanks for the advice