I can not change my e-mail

I'm trying to change my e-mail address using simplelogin. I'm currently using it to help mask my proton account. When I keep trying to save it on my account I get a green message saying I will receive a verification link but it never comes. I added the chess.com domain to my allow filter, but still nothing. Can anybody help me resolve this issue please?

You can email chess.com support

They usually respond within a few days but not always

As long as you're patient, you'll probably get a response and fix your problem

Were you able to change it? I am trying to do the same....

When I type in the new Chess.com alias it says "something went wrong. Please try again." what should I do

Sometimes it's tied to security protocols, especially if your account email is flagged or if there's been suspicious activity. If you’re having trouble updating your email, I’d suggest double-checking your spam folder for any confirmation messages, and make sure your current email isn’t compromised. Email blackmail scams and phishing attempts have become more common, and they can interfere with account access. This article breaks down what to watch out for and how to stay protected: https://guardiandigital.com/content/email-blackmail-scams. In the meantime, try reaching out to Chess.com support directly through their help center—they usually respond within a day or two.