I've got a message on chess.com from their account telling me I've gifted a monthly diamond membership whenever I click on the link & it just takes me to the membership purchase page. I recently bought the membership for monthly Platnium membership so I think it is still in the first free week. It says it is set to renew on December 20th. How do I redeem the diamond one though?
If you are on the free week trial for a Platinum, since October 24th, you are already past seven days, so your card will be charged.
I don't understand why your platinum would renew on December 20th, unless you bought two months.
At any rate, if you want to upgrade to Diamond for a month using the gift, you should write to support@chess.com for help.
I've got a message on chess.com from their account telling me I've gifted a monthly diamond membership whenever I click on the link & it just takes me to the membership purchase page. I recently bought the membership for monthly Platnium membership so I think it is still in the first free week. It says it is set to renew on December 20th. How do I redeem the diamond one though?