IOS app freezing

Sort:
pigipaolucci
I had the same problem 4 times in the last 4 matches. I suspect is done on purpose by some players. They know how to freeze the clock open different app.
TheNada

Me pasa lo mismo.  Exactamente igual.  Y have the same problem 

 

peach-fuzz

Same issue here, Iv lost numerous games and even got in trouble for game abandonment! I have emailed twice to no response. Please fix it soon chess.com

dhaneshpanakkal
Game freezing,lost 5 games in three days like that
RVD2050
Same problem
DINOSAURBIBLE
Same problem. 10 minute games on iPad and iPhone. Very frustrating. I was looking forward to playing over the holidays, just renewed my yearly subscription. What a disappointment.
spiccioni

This has ruined so many of my games. Currently stuck with only 2 mins left.

psbell94

I have lost multiple games to this bug in the past 3 days. Is there any way to get refunds for broken games?

krisve
I’ve lost several games this way in the last couple of days. Very frustrating. Seems to happen only when I have a strong lead.
Andjan18

Same problem 

majoroka

Same with me...must fix this soon.

StormCentre3

Go here !

https://www.chess.com/forum/view/general/clock-stuck

chris_miner
TaiwanNumberOne1 wrote:

Does anyone from chess.com ever respond?

yeah, @pedrobolanos responded.  Fix is in the works.  I had to kill the app during a game today like 5 times today.  lame.

chris_miner
justusli wrote:

here do these thing

1. get BETTER wifi

2. use a PC

3.Thats should love ur problems

no, it isn't about a network connection.

tillott

The same problem! They have to payback the money for members!

FinRadcliffe99

Just lost an 8 minute time advantage due to this! Very Frustrating but the fix of closing the app and reopening works, thanks 

chickenstoast
@dstreams there was a response from chess.com. Fix coming soon.
C_M_G

When will this be fixed? Almost every match I play is affected by this and I have lost so many points now to a completely broken app. Even force resetting the app takes 3 attempts before I’m allowed to see the game again. It costs at least 3 minutes game time each game. Shambles, chess.com

sailswe
Same here! Playing in app iOS. Helps to offer a draw and your opponent declines, then the clock starts up again.. but bit risky solution.
MatthewGewan
Just happened to me. I had to resign so lost points needlessly.
This forum topic has been locked