IOS app freezing

Sort:
Avatar of ANTAL1

I use Firefox on chess.com. Do I use the Adobe Flash Player? Should  I  remove it?

Avatar of pigipaolucci
I had the same problem 4 times in the last 4 matches. I suspect is done on purpose by some players. They know how to freeze the clock open different app.
Avatar of TheNada

Me pasa lo mismo.  Exactamente igual.  Y have the same problem 

 

Avatar of peach-fuzz

Same issue here, Iv lost numerous games and even got in trouble for game abandonment! I have emailed twice to no response. Please fix it soon chess.com

Avatar of dhaneshpanakkal
Game freezing,lost 5 games in three days like that
Avatar of RVD2050
Same problem
Avatar of DINOSAURBIBLE
Same problem. 10 minute games on iPad and iPhone. Very frustrating. I was looking forward to playing over the holidays, just renewed my yearly subscription. What a disappointment.
Avatar of spiccioni

This has ruined so many of my games. Currently stuck with only 2 mins left.

Avatar of psbell94

I have lost multiple games to this bug in the past 3 days. Is there any way to get refunds for broken games?

Avatar of krisve
I’ve lost several games this way in the last couple of days. Very frustrating. Seems to happen only when I have a strong lead.
Avatar of Andjan18

Same problem 

Avatar of majoroka

Same with me...must fix this soon.

Avatar of StormCentre3

Go here !

https://www.chess.com/forum/view/general/clock-stuck

Avatar of chris_miner
TaiwanNumberOne1 wrote:

Does anyone from chess.com ever respond?

yeah, @pedrobolanos responded.  Fix is in the works.  I had to kill the app during a game today like 5 times today.  lame.

Avatar of chris_miner
justusli wrote:

here do these thing

1. get BETTER wifi

2. use a PC

3.Thats should love ur problems

no, it isn't about a network connection.

Avatar of tillott

The same problem! They have to payback the money for members!

Avatar of FinRadcliffe99

Just lost an 8 minute time advantage due to this! Very Frustrating but the fix of closing the app and reopening works, thanks 

Avatar of chickenstoast
@dstreams there was a response from chess.com. Fix coming soon.
Avatar of C_M_G

When will this be fixed? Almost every match I play is affected by this and I have lost so many points now to a completely broken app. Even force resetting the app takes 3 attempts before I’m allowed to see the game again. It costs at least 3 minutes game time each game. Shambles, chess.com

Avatar of sailswe
Same here! Playing in app iOS. Helps to offer a draw and your opponent declines, then the clock starts up again.. but bit risky solution.
This forum topic has been locked