Persistent notification, won't clear.

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Avatar of WoodPusherInc

I've got a notification for a thread I'm following that won't go away even after I've clicked on it multiple times.  Logged out, logged in, cleared browser cache, still there. Not showing on the app on my phone though, any help appreciated.

Avatar of CheckOnYaLater

Unfollow the thread? Won't get notifications then.

Avatar of WoodPusherInc

Ok that's weird, now that same persistent notification is for this thread. I tried unfollowing but it's still there.

Avatar of WoodPusherInc

Huh upon posting my previous comment just now it went away. Ghosts in the machines...

Avatar of V0izeb0x

yeah the notifs keep appearing and they wont go away even after you check them multiple times

Avatar of WoodPusherInc

aaand it's back.

Avatar of CheckOnYaLater

I think instead of clicking on the threads, maybe on the notification area, at the bottom, there's "clear all notifications", click that instead?

Avatar of V0izeb0x

It still doesn't work, it's som kind of glitch

Avatar of CheckOnYaLater

well idk then. Clicking on the clear all notification works for me.

Avatar of WoodPusherInc

Yes that works, didn't see it there, thank you.

Avatar of Martin_Stahl

There was a bug for a few hours today that has been resolved.

Avatar of miitovet

how to submit software problem at chess.com? Who do I talk to?

Avatar of Martin_Stahl
miitovet wrote:

how to submit software problem at chess.com? Who do I talk to?

https://support.chess.com/en/articles/8583752-how-do-i-report-a-bug-or-make-a-suggestion

Avatar of Drunkinmaster1

I can't send messages, chat and add friends on my account, please unblock! nickname "Evkalipt3"

Avatar of Martin_Stahl
Drunkinmaster1 wrote:

I can't send messages, chat and add friends on my account, please unblock! nickname "Evkalipt3"

You should contact Support directly using the option in the menu.

Avatar of Drunkinmaster1

Martin,I tried, but it doesn't 's an AI with answers to common topics.

Avatar of Martin_Stahl
Drunkinmaster1 wrote:

Martin,I tried, but it doesn't 's an AI with answers to common topics.

You need to fully explain your situation. If the support tool doesn't offer to transfer to staff, try something like contact an agent.

Posting in the forums won't help..

Avatar of miitovet

Opposite party did 0-0-0 thru beaten place. This is illegal move. Chess.com software still allow it. I stopped playing and communicate with oppsite party, his response was: if chess.com allow this its legal. Disagree. Need somebody step in and make software correction ASAP. Huge problem.

Avatar of Martin_Stahl
miitovet wrote:

Opposite party did 0-0-0 thru beaten place. This is illegal move. Chess.com software still allow it. I stopped playing and communicate with oppsite party, his response was: if chess.com allow this its legal. Disagree. Need somebody step in and make software correction ASAP. Huge problem.

The site does not allow illegal moves. The rule is that the king can't pass through an attacked square (castle through check). The rook is under no such restriction.

Avatar of MrChatty
miitovet wrote:

Opposite party did 0-0-0 thru beaten place

We demand a link to the game for in-depth investigation

Avatar of Guest3117458842
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