Post Game Analyzation Doesn't Work

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Shoopsta

I don't know if anyone else has this problem, but since today everytime I tried to analyze a game (which was certainly finished) I got this message:

Warning

Analysis cannot be performed on this position because it matches one of your games in progress. Return to analyze your game after it is over.

 
Just wanted to report the bug, I'll help myself with third party programs until this is fixxed, but I really enjoy this feature and I hope it will be fixed soon.
 
Shoopsta
DaviadoIsTired

If you played witha friend, it might have been a bug. If you played with a random player it is possible that you were hacked.

Shoopsta
[COMMENT DELETED]
Bjarte78

I also have the same problem!

Shoopsta
Bjarte78 wrote:

I also have the same problem!

And did that problem also start yesterday?
Bec. a friend of mine told me he didn't experience anything of that kind and I kinda doubt it has anything to do with being hacked - simply can't imagine how that would affect all game analysis...

 

And just for the record: Even if I open the empty analysis board I get that message.

Bjarte78

Yes, my problem started 2 days ago now.  Also when I move my mouse over the games in "games archive" I only see empy boards. I'm going to send a complain to chess.com about this. This is the main reason why I became a diamond member

Shoopsta

 Oh I too have the archives problem. And in tournament mode too: can't watch the games of other people in the preview window.

At least now I know I'm not the only one.

ThrongusProvolone

Same story here, please help chess.com peoples

 

LeoLobhaan

Same problem for me... Please fix!!!

Martin_Stahl

You might try clearing your cache. 

Shoopsta

@Martin_Stahl I tried it and it didn't work.

Bjarte78

I have just sent the following messages to chess.com.

 

Hello. Can you fix the bugs regarding "comuter analysis" on the new chess.com site?

When I click computer analysis I only get an empty board with the following message

"Analysis cannot be performed on this position because it matches one of your games in progress. Return to analyze your game after it is over."

And several people has this problem. Look here
https://www.chess.com/forum/view/help-support/post-game-analyzation-doesn-t-work

I also cannot see my games in "games archie" when I move my mouse over.

Ive tried both firefox and chrome, with same results, and I have also deleted browser history, but that didn't help.

Hope you are able to solve this quickly

Shoopsta

Yesterday I've sent a similar one; hope they react fast - I noticed that the tactics trainer also doesn't allow analysis anymore which is quite annoying.

notmtwain

Did you use the bug reporting tool? You can send screenshots and make notes. That has to be the best way to get something fixed.

Your email has to make it past customer service.

Shoopsta

Did use the tool - it's pretty cool that it's practically a screenshot too.

Bjarte78

I tried again on my work computer today and now it's working fine. This time I used Internet Explorer. Try IE if all other browsers fail

Shoopsta

I guess it's been fixed now! Me and my friend don't experience problems anymore.

Bjarte78

Works with all browsers now!