Forums

Puzzle Journey Benchmarks never actually give the bonus points

Sort:
PlutoniumSamurai

Any time that I have hit a "major benchmark" for solving X number of puzzles, it will show the points being added to the bar.  But as soon as I tap 'next' to move to the next puzzle, it resets my point total to before the benchmark was tallied, and it also appears to remove any points awarded for speed or my streak bonus as well.

Martin_Stahl
PlutoniumSamurai wrote:

Any time that I have hit a "major benchmark" for solving X number of puzzles, it will show the points being added to the bar. But as soon as I tap 'next' to move to the next puzzle, it resets my point total to before the benchmark was tallied, and it also appears to remove any points awarded for speed or my streak bonus as well.

I've only ever seen that on the first puzzle of a session. In those cases, what happens is it gives you the same puzzle as your previous session and gives all the bonuses but should not have given those. So when the next puzzle loads, the original points are shown.

nerlin

Maybe try to update the app? But yeah, I have noticed this bug in the past too.

Giti0je1SawwmlC

I just googled the issue and here I am. Same issue. And it's not just the first puzzle. It happens frequently.

harshadsahasrabudhe

It looks like it only happens with the extra hard puzzle major benchmarks 100 and 150.

wildsam21

Just happened to me too 75 bonus points for a number of “ hard “ puzzles - gone as soon as I pressed for next puzzle ! Chess.com , please explain !

Martin_Stahl
wildsam21 wrote:

Just happened to me too 75 bonus points for a number of “ hard “ puzzles - gone as soon as I pressed for next puzzle ! Chess.com , please explain !

Staff have a bug report ticket in on issues like that but as far as I'm aware it's intermittent and the root cause hasn't been tracked down yet

wildsam21

Thank you for the prompt reply . It must be annoying to Chess.com too !

MrMack1111

It's happened to me 6 times in just last week. Its probably been happening the whole time I just recently started watching my points cause I'm getting close to 1/4 million. I've started taking a screen shot everytime I hit a benchmark to make sure I'm not imaging this.

Martin_Stahl

What version is your app?

MrMack1111

Version 4.6.26 and it just did it again and it wasn't a BM it just dropped 8 points

Martin_Stahl

I'm on 4.6.7 which is rolling out and I'm pretty sure I only saw one loss of points in my last 42 successful puzzles. Not sure if there are some fixes in for the feature or not.