i really need help if anyone has had the same problem as me, i had a free week of diamond membership and canceled it but once it was over it charged my card and renewed as a yearly membership am i able to get a refund
Contact Support directly using the option in the menu. Be sure to choose the billing/refund related option
https://support.chess.com/en/articles/9856544-how-can-i-get-a-refund-for-my-chess-com-membership
i really need help if anyone has had the same problem as me, i had a free week of diamond membership and canceled it but once it was over it charged my card and renewed as a yearly membership am i able to get a refund