alanamisako wrote:
can i refund my subscription
https://support.chess.com/en/articles/9856544-how-can-i-get-a-refund-for-my-chess-com-membership
Refunds and Accidental Purchases
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Hello! I forgot to turn off my subscription bc of the free 7 days free trial now I'm looking for a refund 1,990 pesos
Oct 22, 2025
0
#44
mishiusmatus wrote:
Hello! I forgot to turn off my subscription bc of the free 7 days free trial now I'm looking for a refund 1,990 pesos
You can't get it by posting here. You need to use the link to Support given on the bottom of every web page. Reading the Help topic posted in #44 will make it easier.
Did anyone recieved a refund after talking to help & support and if yes how long did it took??
ratanjotsingh wrote:
Did anyone recieved a refund after talking to help & support and if yes how long did it took??
An example:
Jan 21, 2026
0
#47
ratanjotsingh wrote:
Did anyone recieved a refund after talking to help & support and if yes how long did it took??
Yes. Everyone who actually contacts support using their links and applies for a refund gets one. My understanding is that It generally takes three or four days from when the firm is submitted.
I have purchased the diamond membership by mistake. I wanted to purchase the gold membership and I wasn't aware of the price of the diamond membership. Please kindly provide a refund as it's really urgent.
You need to contact Support directly.
The forums are answered by volunteers, not the Support staff.