Setting Live Chess Ratings

Ehhh...slight problem here...I am trying to play Unrated Live Chess, to stop the bleeding in my live-chess rating. I tried to change the settings to Unrated (there are two places to change game options for ratings), but the rating still appears. The good news is I won two games...but the rating is still in effect. How do I change the rating on Live Chess?

So you chose custom in the drop down time menu and when the rating options button popped up, you clicked on it and chose unrated, and still got a rated game?  Must be a bug.

Maybe you chose an unrated player.

Thanks for the replies.

I clicked the drop-down menu, when I was set to play live chess, and chose Unrated.  I did not open a game yet. 

Then I also clicked on Settings and did the same things.  I still got a rated game.  :(

The other players had "rating" displayed when we played.

I notified chess.com Tech Support.  I also posted on the Help & Support Forum.

Just my best guesstimate but I think you have to start a new game immediately after you choose unrated in the drop down time menu.  When you jump to another screen (settings), your unrated choice disappears.  The settings just let you see other seeks.  If you want to choose unrated in settings, fine, but do it before you hit the time menu and start a new game.  I'm often wrong...

The time menu is already set to 30 minutes, before I start.

I'll try your suggestion, but I started to play immediately after I chose the unrated setting.  I will pay close attention when I try to play unrated again. Gotta rest after another winning match.