SIGTRAP Error in game analysis

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Avatar of Buachaille

Hi all, 

Chess.com is crashing a lot for me in Chrome, especially during analysis, but once during a game.  I get a SIGTRAP error.  

I've tried clearing cookies/cached data but the error keeps coming.  

Can anyone help?

Thanks!

Avatar of justbefair

According to Google, that's an iOS bug. You should fill out a bug report when it happens.

https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion

 

Avatar of jtgbaldwin

This definitely isn't an iOS bug. I'm getting the same SIGTRAP error in Chrome (Version 107.0.5304.110 (Official Build) (32-bit)), running on Chrome OS. It happens within 15 seconds of loading https://www.chess.com/play/computer. I've tried reporting the the error but can't share the recording because the entire tab crashes when it happens.

 

Avatar of justbefair

I just reported the bug using this thread.  I think there are enough clues for them to figure out where to look.

Avatar of gobhob

Same problem for me. It started after the recent chess.com update, no problems prior to this. I can't believe it is anything other than a fault at their end. I use a 1yr old chromebook, which is up to date, as is the chrome browser. Tried clearing cookies with restarts, problem persists. I have reported the issue, advice was update, clear cookies, disable extensions. The only extension I haven't disabled is my password manager, Dashlane, for obvious reasons.

Avatar of justbefair
gobhob wrote:

Same problem for me. It started after the recent chess.com update, no problems prior to this. I can't believe it is anything other than a fault at their end. I use a 1yr old chromebook, which is up to date, as is the chrome browser. Tried clearing cookies with restarts, problem persists. I have reported the issue, advice was update, clear cookies, disable extensions. The only extension I haven't disabled is my password manager, Dashlane, for obvious reasons.

Which update?  On which app?

If you will all file bug reports, I am sure they will get it figured out.  

https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion

Avatar of Buachaille

I've reported it as a bug, please all do the same.  

Thanks!