I would try to contact Support. There are specials being run at various times and not every page of their gigantic website is kept constantly up to date.
I would try to contact Support. There are specials being run at various times and not every page of their gigantic website is kept constantly up to date.
Hello, everyone!
Yesterday I purchased the Platinum subscription (I'm still in the trial week) and next Wednesday I'm supposed to get charged €64,99 for the whole year (I guess the price is international, but just in case, I'm in Spain). However, now that I'm in the trial week, if I check the subscription plans, it says that the yearly Platinum subscription is €35,99 (all this done through an iPad, on the computer the prices are different, which seems really odd, to be honest).
Why is this? Is it a mistake on the chess.com page? Or maybe they just offered a discount just after I got the subscription? I was considering cancelling the subscription and resubscribing, it's almost half the price, but I don't know, everything is just weird regarding pricing.
Another strange thing is that the subscription actually was a present from my girlfriend and, before buying the normal subscription with me, she checked the "Presents" options in chess.com to give me the subscription as a surprise/present, but the prices are higher than just getting the subscription regularly. Why is there such a difference in the pricing?
In any case, I was wondering what is the actual price of the Platinum subscription (at least in Spain), why are there differences in the pricing between getting the subscription through a computer, on an iPad and as a present, and, finally, if a discount of some sort was just offered regarding subscriptions; if I can get the Platinum subscription for €35,99/year, that would be the best scenario (and that's the price I'm currently being offered in the iPad, but I already have a subscription that will get charged next Wednesday, 2nd of November).
Thank you very much in advance.