time freezes

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SoulChocolate
Often the time will freeze while the opponent is supposed to make a move. I cannot do anything at this point outside of ask for a draw. I’ve lost many games due to this.
MatthewHelle
Same here. Would love a fix. Fees like the majority of my recent losses have been due to time freezes
bikkua
Same here. Happened on multiple occassions.. ended up losing the match without any clue
nick_jee
Same here. Very frustrating. Please fix this.
TvCouch
Same here. It really sucks because I just paid for membership.
texascrane1

This has been happening to me on the ipad app.  I have found that if I close it and reload the app, it seems to fix it.  

jarlevaage
Happened to me four times today 🤷
amu2000
Same here, unpredictable, lost several games by that, won one due to this error - not amused...
NoStress5000
Same here... nothing you can do 🙁 just to wait for clock goes out of time
StormCentre3

Go here !

https://www.chess.com/forum/view/general/clock-stuck

Martin_Stahl
SoulChocolate wrote:
Often the time will freeze while the opponent is supposed to make a move. I cannot do anything at this point outside of ask for a draw. I’ve lost many games due to this.

 

Update coming out.

https://www.chess.com/forum/view/general/clock-stuck#comment-56081828

 

JuRo383
Not fixed!
Martin_Stahl
JulienRoels wrote:
Not fixed!

 

Did you update to this version?

JuRo383

Yes, got 3.9.15 (2) definitely and still got the issue. Will post a screen recording soon.

David19667
You think chess.com would do something as it’s spoiling the game , glad to see I’m not the only one ☝🏻 HNY all
JuRo383

Here you go: https://we.tl/t-jwbIJVAi0F

As you can see, this time my clock is running again (first it was stuck for a brief moment).
But.. I cannot see the move of my opponent and I cannot move myself.
Backward/forward button works but is not resolving.

JuRo383

My opponent later told me in the chat that he had made his move and everything seems normal to him. From his perspective, it was my turn.
From my perspective its is indeed my turn, but I cannot see his last move. Instead, I see my own last move an cannot move further. There, the game is stuck.

So yeah.. the clock is not freezing anymore. But this issue is clearly not fixed!

vahidnobel

Hey .solve freezes .we couldn't play 😣😣🤐🤐

sipil18

This platform is very very bad to play chess. 

anirudhajoshi
Same here. Time freezes while opponent’s move.