UNABLE TO DELETE MESSAGES - Chess Forums - Page 2

spikestars · 2014-07-10T01:50:40-07:00

Hi staff, I am unable to remove the messages in my chess inbox even after selecting them and deleting them. Please let me know when this bug is fixed. Note: It is not my own computer as I tried it out on several devices. Thanks!

Prudentia

Jul 12, 2014

0

#21

Yikes!

lkamal

Jul 12, 2014

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#22

Naomi replied:

Hello Jamie,

I’m very sorry for the inconvenience, we recently had to make some changes to the messaging system in preparation for the new site version release. Messages for the time being will not be shown as deleted but they will auto-delete once the messaging system is integrated completely. Everything will go back to normal when v3 is released :)

I’m recalling now that I responded to you in the forums!

What I didn’t tell you in the forums is the auto-deletion, so anything you “delete” now, will just poof away when it’s updated :)

Have a lovely day Jamie!

Naomi (Blackenne)
Member Support

http://www.chess.com/forum/view/help-support/unable-to-delete-messages

NM Hashtag-PandaPower

Jul 12, 2014

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#23

[COMMENT DELETED]

spikestars

Jul 14, 2014

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#24

adamplenty wrote:

Prudentia wrote:

This is probably the tenth forum dedicated to this problem. Does anybody even bother to look for the answer before asking?

Lots more than 10 (not counting this one):

http://www.chess.com/forum/view/help-support/unable-to-delete-my-messages

http://www.chess.com/forum/view/help-support/message-deletion

That's a LOT of forum posts lol :D

This was probs the first or second one!

Archiving messages is terrible because it still shows me the unread bubble at the top.. HURRY UP V3!!1 I WANNA DELETE

cruisey88

Jul 14, 2014

0

#25

lol I cant delete messages

Pete4L

Jul 15, 2014

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#26

So now I've messages all jumbled up & I can't clean up my inbox... This is bad form Chess.com

RonaldJosephCote

Jul 15, 2014

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#27

If you open, then archive, the unread bubble should disappear.

JamieDelarosa

Jul 15, 2014

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#28

Pete4L wrote:

So now I've messages all jumbled up & I can't clean up my inbox... This is bad form Chess.com

It is temporary.

BryPin

Jul 15, 2014

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#29

It's only for a bit, like taxes! lol

No, they'll get it fixed.

spikestars

Jul 16, 2014

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#30

38 unread spam messages and counting..

AnishBhargava

Jul 16, 2014

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#31

They are working on V3!

metalcsg

Jul 16, 2014

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#32

spikestars wrote:

38 unread spam messages and counting..

What do you mean with "spam". May be I'm mistaken... but there's no spam on Chess.com.... may be also... too many subscriptions to groups and tournaments...

Anyway... I think everybody should take it easy... it's not that awful ... and yes! we got accustomed to something different... but soon (I hope) it will be back. That feature we all miss soon will be back.

metalcsg

Jul 22, 2014

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#33

It's fixed. It's back.

RonaldJosephCote

Jul 22, 2014

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#34

Let's throw a "Happy Coming Home Party" I knew our prayers would be answered. If we all pray hard enought, we can get Erik to walk on water.

soupram

Jul 22, 2014

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#35

Great I got 2224 messages to delete

spikestars

Jul 26, 2014

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#36

Yea my group spams me a lot. 55 unread 80 can't delete and counting

spikestars

Jul 26, 2014

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#37

== ISSUE HAS BEEN OFFICIALLY RESOLVED! THANKS CHESS.COM ==