First, you might try clearing your cache. I use Firefox a lot and haven't seen issues with sending messages. Don't receive many challenges or requests so can't speak to the current state.
I'm not on an Apple product either. One other thing to check, is to see if the browser is trying to use hardware acceleration and turn that off.
I'll check the cache, but I don't receive enough friend requests or challengs for that to be a good test. Plus it's been years since "clear the cache" was generally useful advice. It may be here; it may not be.
While I'm in whinge mode, it would be highly desirable if he bug reporter worked. It doesn't. It might without the various extensions I use to Firefox, but it might not either.
At this point, leaving chess.com is (regrettably) more appropraite than changing my brower or the few and very mainstream extensons I use.
I trust Google not at all (and yes, I've interviewed with them) but has anyone mnaged to use Google Chrome with OS X and chess.com V3? I imagine somene has, but it hasn't worked for me any time I've tried it months apart. I can't even log in.
Sounding like a total whinger and and hating it,
ollave (aka Giles Lean)
Things on the site are changing all the time right now. So clearing the cache can get rid of files that are potentially using old scripts that could be calling non-functional processes.
Last time I used the bug reporter it worked. I do know that some blocking extensions, such as ad blockers, have caused it not to work in the past.
I appreciate the time you took to comment.
"Thanks, but no thanks."
The V3 site was promising, but is now broken beyond redemption, apparenty. I am am a paid member. Why should an ad blocker matter?
My previous (professoinal) advice to serve everyting from under chess.com and not ramdom untrustworty sites was answered as being "not practicable".
I'd choose differently, but I'm netheither a chess.com developer no support person.
I'll shut up now. Good luck with the site and V3.
" I can't access chess.com using Google's Chrome". The problem has to be on your end, otherwise thousands of people would be jumping on this thread.
Almost certainly. Which is why how peope use Chrome to access this site using V3 would be marginally intersting to me, as little as I like Google Chrome.
No information == not working == I go away, sadly.
"Why should an ad blocker matter"? Because its an add-on. I'm using ad-blocker in Chrome and its working fine in V2.
...
The V3 site was promising, but is now broken beyond redemption, apparenty. I am am a paid member. Why should an ad blocker matter?...
If you have an ad blocker installed it is likely blocking one or more of the scripts the bug reporter uses. I'll have to see if I can find the previous topic where someone had an issue, though it may be buried in the forum somewhere.
As to being broken? I have run into minor bugs, most of which have been fixed, but nothing bad enough to make the site unusable. A lot of the time I'm on my phone browser and it works smoothly. Live chat kind of sucks, but that has something to do with screen size and some dynamic layout choices.
The most recent bug I've seen is also layout related and again is most likely screen size related since it doesn't impact a landscape orientation.
Sorry you are having issues. You might consider opening a ticket. It could be your specific combination of software and settings is causing an issue but could be a symptom of a larger problem
Since I can't log in to chess.com using any version of Chrome and V2 or V3, it's more han that.
Safari I don't trust to be secure. Chome either, but I'd use it for chess.com if it wasn't as slow as Firefox and worked.
WTF it provoking Firefox to hit an OS X single threaded limit in El Capitan? chess.com is not, and I say this regretfully and with a lot of customer support and testing experience, competent to field a new version.
I've probably offended enough people that I shoud complete my current games and go.
:sigh:
Tecnical note: if your scripts change often, put a short expiry time on them so they're not cached too long.
We knew this back before 2000. It's 2016. "Oops."
(Now I'm being rude, but having no private way to provide feedback more discreeetly, too bad.)
I may see if I can borrow a device to test on, though I'm sure someone on staff uses OS X on v3.
I have also never had any problems with logon, with any browser I have tried, inclusive of Chrome desktop and mobile. I have heard of issues with logging in via Facebook but thats it.
I see you RE-posted in, "All The Reasons We Hate V3". That's good because Staff is watching that thread. (no offense Martin)
Actually, I was hoping for the opposite. That thread is turning into crap and going into the toilet quickly because of a few trolls who can't stay on topic. PLEASE OP, if this thread heats up and takes off, use your blocking powers against anyone who doesn't post a problem with V3. MYSELF INCLUDED
I'll send a message to Commander Riker to look at your problem. Maybe he can help.
Tecnical note: if your scripts change often, put a short expiry time on them so they're not cached too long.
We knew this back before 2000. It's 2016. "Oops."
(Now I'm being rude, but having no private way to provide feedback more discreeetly, too bad.)
Private feedback ... https://support.chess.com/customer/portal/emails/new
And I'm just a mod and for my suggestions I'm mainly posting just as a member.
For all I know the files do have a shorter cache time. Still doesn't necessarily mean updates might happen more often sometimes or that the browser is always updating consistently (or some other customization might be causing issues).
Thanks Martin. My time for IT support costs money. (Seriously, not joking and no offence meant. I don't care to donate to chess.com; I am a paying customer. Now if the bug reporter worked, maybe I'd use theat. Other stuff more than ranting here? Bye bye. Sorry.)
That is certainly your choice. You can stick with v2 but if no one else happens to have your problem the likelihood of any fix is lower.
Just check in occasionally before v2 is gone. I imagine most widespread problems (don't think there are really that many) will be fixed by then. Smaller problems will likely be fixed too.
Resigning all my games. In thirty mintues I'm gone for good. Proably all my comments will be deleted, but that's another chess.com idocy.
Self closures don't result in the loss of content, in normal cases.
Not sure why you don't stay on v2 and check back closer to when it is retired?
Because I'm cranky. Or pick another reason.
V3 can't send messages, accept challengs or friend requests
This is, to put it mildly, a showtopper. I'm sure it's a temporary regression, but I'm back on V2 until someone assures me that V3 actually works.
Right now, it's in a state of flux, and if most but not all changes are provements, it is still *slow* *slow* *slow* on Firefox on OS X.
Not to mention I can't access chess.com using Google's Chrome, but it picks up all sorts of defaults so "who knows."
I am not willing to use Safari. Full stop, period. I hate to consider leaving chess.com or dropping any form of paid membership, but V3 had better pick up very fast or when my membership is due for rewnewl ... bye bye.
I'll note that some combination of Firefox and OS X El Capitan is hitting some single threaded limit in the OS. I am very tired of seeing OS X's beachball when I open multiple games in multiple tabs.
Chess.com is good but not perfect. V3 varies between "slow, but I like it" and utterly ususable.
There are other chess sites on the Internet.
Sorry this is so negative, but tomorrow I'm going to start trying one or two of those other sites.
Not being able to communicate wth other members makes the sites a total loss. :-(
ollave, aka Giles Lean.