4 Player Chess - problem drawing arrows - SOLVED (read end of post for solution!)

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Jonani

When playing 4 Player Chess, I was unable to get arrows to be drawn when selecting pieces on the board.  I could only get highlighted circles to appear.

I'm not sure if anyone else has had the same problem I recently had.  I thought it would be helpful if I posted a solution, just in case anyone else ever encounters it.

I contacted chess.com support and communicated back and forth a few times with Amelia, who was extremely patient and very helpful!  happy.png

She suggested to make sure I have the feature "Right Button Draw Arrows and Highlights" under the "Live Chess" settings enabled (see picture below - yellow rectangle highlighted).  When I first went into my settings, this option was not present.  Confused, I emailed back and inquired why it was not an option on my screen.

Right Button Draw Arrows and Highlights Jonani / Chess.com ©

Amelia told me to ensure I had "Beta Chess" enabled to see this option.  To test out Chess.com Beta, click the link below. 

Join the Beta Club here: https://www.chess.com/club/chess-com-beta

Turn on the Beta setting here: https://www.chess.com/settings/beta

Credit to Amelia from chess.com support for the information (two links) above.

After following the above noted steps, the problem still persisted.  Finally, I had an epiphany moment and decided to try accessing chess.com on a different Internet browser, other than the one I use 99% of the time for chess.

Traditionally I use "Opera" for web browsing.  However, I tried Firefox as an alternative to try and solve my ongoing dilemma with the arrows not showing up.

Not sure why, but...

SUCCESS!!!  IT WORKED!!!  happy.png

bhuchoA

But I believe the beta version is for testing purposes.

You are saying that using a different browser solved your problem, it can be quite surely possible as there are some features related to the how the browser is developed such as speed ,some other features and characteristics .I don't think beta version of chess.com has to do anything with that. Though it might be possible that I am wrong.

Jonani

@bhuchoA  Yes, you are correct.  Beta Version is for testing new features on the site and giving feedback with any problems that you may encounter.

I created a second post about this issue in the Chess.com Beta club.  The link is below if you would like to read the response I received from support staff and my response, etc.

https://www.chess.com/clubs/forum/view/4-player-chess-problem-drawing-arrows

bhuchoA

chrome developed by google and chromium along with apple's safari are I believe the best in the market for browsers, though I also personally like firefox as it is one of the lightest . Though there is a problem with google products they gather a lot of personal info.

Otherwise it's okayhappy.png

Jonani

Back in April I posted a forum topic about drawing arrows not working in 4 Person Chess in the Opera web browser.  I wanted to update you and let you know I have resolved the issue.  I am conveying how I solved the problem to you, in case anyone else ever asks about it.

My original post to refresh your memory.

https://www.chess.com/clubs/forum/view/4-player-chess-problem-drawing-arrows

I was commenting in the following forum, with user @I_AM_Sher_Locked.

https://www.chess.com/clubs/forum/view/chess-com-events-not-loading-on-chrome-windows?cid=42219324&page=1#comment_box

@I_AM_Sher_Locked suggested to turn off a specific feature within Opera settings.  I followed these instructions and I am now able to draw arrows in 4 PC.

I forgot Opera has a search box in the settings section to make it easier to find things.  I typed in the word "mouse" and I turned off the highlighted blue setting below.  Works fine now.  Not sure why that would be on by default.


Newbeginner2008

Btw how do u draw arrows  in teams 4 player chess on mobile??

Jonani

@Newbeginner2008  I'm not sure, I don't use mobile right now.  I apologize for the delayed reply.  I haven't been on the site for a few months. 

I would message @jdcannon.  He has helped me in the past with various things I wasn't sure of.  He's always been very helpful!

If you find out an answer to your question, please post here so I know for my own reference.  Thank you!