But I believe the beta version is for testing purposes.
You are saying that using a different browser solved your problem, it can be quite surely possible as there are some features related to the how the browser is developed such as speed ,some other features and characteristics .I don't think beta version of chess.com has to do anything with that. Though it might be possible that I am wrong.
When playing 4 Player Chess, I was unable to get arrows to be drawn when selecting pieces on the board. I could only get highlighted circles to appear.
I'm not sure if anyone else has had the same problem I recently had. I thought it would be helpful if I posted a solution, just in case anyone else ever encounters it.
I contacted chess.com support and communicated back and forth a few times with Amelia, who was extremely patient and very helpful!
She suggested to make sure I have the feature "Right Button Draw Arrows and Highlights" under the "Live Chess" settings enabled (see picture below - yellow rectangle highlighted). When I first went into my settings, this option was not present. Confused, I emailed back and inquired why it was not an option on my screen.
Amelia told me to ensure I had "Beta Chess" enabled to see this option. To test out Chess.com Beta, click the link below.
Join the Beta Club here: https://www.chess.com/club/chess-com-beta
Turn on the Beta setting here: https://www.chess.com/settings/beta
Credit to Amelia from chess.com support for the information (two links) above.
After following the above noted steps, the problem still persisted. Finally, I had an epiphany moment and decided to try accessing chess.com on a different Internet browser, other than the one I use 99% of the time for chess.
Traditionally I use "Opera" for web browsing. However, I tried Firefox as an alternative to try and solve my ongoing dilemma with the arrows not showing up.
Not sure why, but...
SUCCESS!!! IT WORKED!!!