502 ?? Server error. Our fault. We will look into it! - Chess Forums - Page 18

ME_Mosharrof · 2019-03-01T06:21:26-08:00

Last night while I was playing in a tournament, this error appeared at the end of one round Also I'm having such problem at least couple of times in a week while playing puzzle rush! Yes, I know it is the server's fault. Then, why should I pay the price for it ? I could lose an important

JimErgun

Nov 19, 2023

0

#341

chess.com app on my iPhone 6 with ios 12.5.7 I was using without any problem suddenly stopped working. It opens up but flashes back to close. I did all, including re-installing the app from apple store but it is not working. So I logged in through my PC. Is this because a change in your server? Can you help me to get back and play on my iPhone? Thanks. jimergun@gmail.com

Martin_Stahl

Nov 19, 2023

0

#342

JimErgun wrote:

chess.com app on my iPhone 6 with ios 12.5.7 I was using without any problem suddenly stopped working. It opens up but flashes back to close. I did all, including re-installing the app from apple store but it is not working. So I logged in through my PC. Is this because a change in your server? Can you help me to get back and play on my iPhone? Thanks. ....

There's a new version of the app awaiting Apple to approve the release with a fix for that issue. It should be out soon

Martin_Stahl

Nov 19, 2023

0

#343

Mirjana_k wrote:

How come? New version of the app? I had to download the new version on my iPad, just about couple of months ago! I hope that I don’t have to do it soon again??? I’m just get used to new one! It don’t like changing. The older version I played I think 8 years.

There are updates all the time on the apps. Some to fix bugs, some to add features.

Martin_Stahl

Nov 19, 2023

0

#344

Mirjana_k wrote:

Ok! Thanks. I thought this time I had all new app. I updated many times before.

But the new app that you was telling about, if Apple approve, do I have to download that app? Or keep using this one?

I don't know what other fixes might be included, but I believe it's primarily to fix the issue with the app on iOS 12.5.7

LittlePuffling

Nov 19, 2023

0

#345

Mirjana_k wrote:

Ok! Thanks. I thought this time I had all new app. I updated many times before.

But the new app that you was telling about, if Apple approve, do I have to download that app? Or keep using this one?

Keep using same app, Mirjana