Fix your server issues, Chess.com!
502 ?? Server error. Our fault. We will look into it!
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Jan 24, 2023
0
#223
It seems to have improved in the last several hours. I was able to play a game successfully. I have made a number of forum posts.
Jan 24, 2023
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#224
LittlePuffling wrote:
I don't know what CC are doing to fix this issue (if anything) but they really need to pull their finger out and bloody do something soon. I haven't been able to make a single move in my games today.
https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling
Jan 25, 2023
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#225
Aw, heck. I kinda got used to all the server errors. I kinda miss them now...
(jk)
Jan 25, 2023
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#227
I'm in the Northeast U.S. and everything seemed fine all morning. I was planning on trying an unrated game, but not now. We are back to getting constant 502 errors and I'm not sure if this post will even make it.
I really hope Chesscom gives us a status update later in the week.
Jan 26, 2023
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#228
Do we get any compensation for this? I am paying for a site which is consistently down.
Jan 26, 2023
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#229
So what's the first thing I see at 5:00 a.m. U.S. eastern time, a 502 Server Error page.
The good news is it looks like the tsunami wave of new users joining the site has crested and has even started to crash. Only 124,00 joined the site in the past 24 hours. That's down from +300,000 members joining a day.
I imagine most of the new users will be gone in 2-3 weeks. That's right around the same time Chesscom plans to have in place some major changes to handle the next wave of new users, if they ever return.
It's become really bad.
Only half a million people on right now
Jan 27, 2023
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#232
Keep happening to me, even the timer set beside it starts again if its unable to load it. What a waste of time 😡
Jan 28, 2023
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#233
Crebral wrote:
Do we get any compensation for this? I am paying for a site which is consistently down.
Strange about the silence on this topic.
If there has been a massive influx of paying customers, then, it follows, there has been a huge increase in profits. With a commensurate reduction in services provided. I suppose one could look upon this phenomenon as a great business model.
Jan 28, 2023
0
#234
May I suggest that all of us that are using the APIs, hold off for a while to eliminate any chance we may be impacting the server load. We would at least be eliminating a variable. I have shut down my competition until the 502 issue is resolved.
Jan 30, 2023
0
#235
I hope another company can create a better, more reliable online chess site, because this one has become unusable. It crashes more games than I complete.
Jan 30, 2023
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#236
jarrs123 wrote:
I hope another company can create a better, more reliable online chess site, because this one has become unusable. It crashes more games than I complete.
You have been using the site since 2012. You have played 2500 games in that time.
It looks like you were able to play 36 games in the last week and that your rating has risen by points.
How about having a little patience?
Jan 30, 2023
0
#237
jarrs123 wrote:
I hope another company can create a better, more reliable online chess site, because this one has become unusable. It crashes more games than I complete.
A better, more reliable online chess site already exists: lichess.
Jan 30, 2023
0
#238
justbefair wrote:
How about having a little patience?
A little? Is it a joke?
It's been going on for weeks now.
Wouldn't it be refreshing if for once, just for once, chess.com would not look for excuses everywhere and admitted that they have screwed up, that it is their fault that they haven't been prepared for this?
Jan 30, 2023
0
#239
BlueScreenRevenge hat geschrieben:
justbefair wrote:
How about having a little patience?
A little? Is it a joke?
It's been going on for weeks now.
Wouldn't it be refreshing if for once, just for once, chess.com would not look for excuses everywhere and admitted that they have screwed up, that it is their fault that they haven't been prepared for this?
why the rant? They already admitted server issues due to unexpected member growth lol : P I guess that thought just had to leave your brain so hard you saw no other way than to post this
I don't know what CC are doing to fix this issue (if anything) but they really need to pull their finger out and bloody do something soon. I haven't been able to make a single move in my games today.