The site seems to have been crashing in recent weeks. Disconnected from live chess today, and cant get back on. This is the 3rd or 4th time in the last 2 weeks.
Anyone else noticed this?
yes my connection is crashing all the time and i am sick of losing games like this
I sent an email to customer service and they apologized and refunded my ratings points. Just take a link of the games you lost, and send it to them
Here is another one I get a lot these days....
can you give me the email to the costumer services?
Here
https://support.chess.com/article/346-contact-us
Thank you very much i appreciate it
The site seems to have been crashing in recent weeks. Disconnected from live chess today, and cant get back on. This is the 3rd or 4th time in the last 2 weeks.
Anyone else noticed this?